REI Bike Shop 306 Lawrence Street, Eugene, OR 97401

"Very helpfu l,courteous and knowledgeable staff. Found what I was looking for with their help."

"Bought Bogs boots here 60.00 bucks off not bad thanks"

"I have a mixed experience because it was mostly great bike service. I got a new tube for my bike tire, and the attendant raised my seat to take the tire off, but didn't put it back down when giving it back to me. Not a huge deal usually, but I didn't have my tool on me and my ride home is 30 min with bits of hills. With hip issues, It was a seriously unpleasant ride and I'll be keeping my tools on me from now on."

"Thank you Marcus! I was coming to REI to pick up a few things. Unlucky me, I arrived when the store had to close early and had a flat tire on my bike. I asked the person managing the door if they could possibly pump up the tire so I could make it to the nearest bike shop. They went to check in at the bike repair shop, that's when I met Marcus. He kindly went to fill my tire. He came back to let me know I had a really fast leak. Marcus said that although they were closed and I couldn't pay for the intertube, he could donate a new tube to me. I was so grateful to be met with kindness and will happily come back to pay for the tube when the store opens again. That's what I call great customer service!"

"The REI Bike company is the greatest I absolutely love my bike I've had a lot of operations on my legs in the past seven years and this bike is what keeps me independent that's also keeps me from pain in my back and legs the bike is wonderful I wrote it for 8 days before I even need to charge the battery it's just amazing the people that work there are absolutely amazing they did a beautiful job on my bike"