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Rivermark Community Credit Union
2905 Southwest Cedar Hills Boulevard, Beaverton, Oregon 97005
About the Rivermark Community Credit Union
Rivermark Community Credit Union is a trusted financial institution located at 2905 Southwest Cedar Hills Boulevard in Beaverton, Oregon. As a credit union, Rivermark offers a wide range of banking services, including checking and savings accounts, loans, mortgages, and investment options. With a focus on community and member satisfaction, Rivermark strives to provide personalized and convenient financial solutions to help individuals and families achieve their financial goals. Visit Rivermark Community Credit Union today to experience the difference of banking with a local, member-owned institution.
Photos of Rivermark Community Credit Union
2905 SW Cedar Hills Blvd, Beaverton, OR 97005, United States
Opening hours of Rivermark Community Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews of Rivermark Community Credit Union
"In response to the owner: The fact that you believe I have posted multiple reviews further proves that there is an actual issue at this branch that is causing multiple clients to be frustrated with lack of human-staffing. I wish I was the only perturbed customer, Janet, but unfortunately this branch's recent reviews show that I am not. Rivermark, do better. The employees are friendly at this location but I find it ridiculous that you staff a "check in" person instead of staffing that employee to help your customers. I walked into an empty branch and am told that I would need to wait 15 minutes before someone could *maybe* help me. Such a waste of anyone's time. I walked into Chase Bank within the same parking lot and was greeted AND helped by the teller. My transaction with them was complicated and they were still able to get me in and out quicker than the 15 minute wait time I was told I would have at Rivermark. This Rivermark location seems to only have virtual tellers that cannot fully assist their clients."
"Friendly employees but seriously over a 15 minute wait to pull cash out? These virtual teller things are an absolute joke. Bring back real people and real tellers. I had to use the virtual teller to tell the branch that I needed a certain amount of cash withdrawed. After waiting 15 minutes of no one helping I just had to go back to the virtual teller to get cash. Absolutely stupid to have virtual tellers and no one willing to help at the branch"
"Very hard working yet friendly staff are in this place. They are busy at times, but never too busy to say hi, have a good day or goodbye. Even if you're there to use video tellers, they will help make things go smoothly. While the aforementioned is true, I'm still waiting over 2 years for them to be able to do direct deposit from a member personal account to a nonmember personal account this is what I was told: they can't. Best they can do is bill pay, venmo or other 3rd party app, a wire transfer or have other party initiate from they're bank. Perhaps it's time I went to another crefit union or banking institution to get my needs more fully met."
"Very Unimpressed. Small hall … couple of desks … Highschool vibe …. u wait for service while the staff are joking around. At the end an undertrained / uninformed person tries to help you. I got more info via google than going there."
"I've been a member with Rivermark before it was Rivermark. I've had lots of experiences over the years good, bad, but always reasonable and I never encountered anything that caught my off guard. This "video teller" experience though, it's really different. I'm all for technology making things in life better, but I don't see how the sterile interaction through a video with a teller that isn't even in the same building is an improvement. Maybe I'm old fashioned (I can't believe I'm saying that), but I miss the personal interaction, especially in regards to my money. Give the people an option, have some real people there, and maybe some video kiosks as well, and give your members a choice instead of what I can only assume was a cost saving method. And give the people a freaking chair to sit down in if they are going to be at a kiosk. I had to wait for my deposit to be signed off on due to the size. I'd have liked to sit. I can imagine lots of other scenarios where people would like to sit and wait for the teller to come back to them."
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