The UPS Store 1498 East Main Street, Cottage Grove, OR 97424

"Unhinged Store Manager was irate, and yelling on the phone about calling the cops on someone for leaving boxes. It was weird and I'll probably never be back."

"I needed some help today with a new menu I was printing off for work and decided to go here for supplies. There was a bit of a line and i was in a hurry, but it went super fast. The gentleman working behind the counter was amazingly efficent at his job. He helped 3 people in a manner of seconds it seemed. All while showing someone (who he looked to be trianing) how to do what he did. Then he helped me pick paper, email, print, cut and straighten my menus out perfectly. It took only a few minutes and I even made it to work early! Gotta hand it to this guy. Amazing job. I only wish I remembered his name."

"I just wanna say that the reviews in the past are really wrong … I went in yesterday and the lady Zoe was the best worker ever she was getting multiple orders out and done like two at a time almost three she got all the folks in front of me in and out real fast and no issues with anyone and was cheerful and upbeat was a really good vibe to walk in to I can’t wait to send another package again was the most fun and good feeling I’ve had at a postal ups store now my new favorite thank you so so much for scanning and sending off our order so well …..ZOE IS THE BEST!!! And she runs she store wonderfully and smoothly thank you so much "

"I walked in at 5:00 right after the only other customer. I was told she had taken the last customer of the day. She had not processed the transaction of the people in front of me, so their system was not shut down yet. I only had one Amazon return. 30 extra seconds to process one more Amazon return would not have ruined her night. Ridiculously bad customer service."

"I use the services of this store on a regular basis. All the employees are very polite and professional. It's sad to hear people complain about things that are completely beyond the control of UPS, such as Amazon returns they bring in with the incorrect information, label etc. They are very patient and understanding of the fact that not every customer knows how things work outside of what they are able to do at the store level and try to explain these processes very politely to each and every customer. And when that is not what a customer wants to hear, sometimes they lash out and even take the time to write a bad review for something that they can not change. So I am taking the time to write an honest review. This is a very well ran store."