The UPS Store 333 South State Street, Lake Oswego, OR 97034

"Very easy to get all the services you need quickly and from a friendly person."

"I cannot begin to fully communicate how awful the people are working in this location. I wanted to mail a small package to the UK and was told that it was $149. I was so shocked I asked him to repeat the cost. He told me once again it was $149..! When I told him how I had previously paid around $30 to mail something similar, he then told me that in fact it WAS possible to send it for $34 via USPS. It was only after pushing back on the outrageous price did the person admit that in fact there was a much cheaper way to mail it at the location for $34. His colleague said that it was a "UPS store". Even though they obviously have a contract with the US Post Office, I was not informed of the much lower cost that was available. I decided not to mail at that location. (BTW..Regular medium sized packing boxes are priced around $22 EACH...Even though you can get one for around $3 at U Haul locations like the one I did a couple of miles away.) This store is outrageously expensive...!! And the staff are not upfront at all regarding various options available to customers. Remember to always ask for pricing OTHER than UPS when mailing anything.."

"The workers at this store especially Cassandra was extremely helpful and informative towards my situation and even went out her way to call me back and give more ideas which I very much appreciated it"

"Having to ship anything is literally my least favorite chore of all time, but the team at this UPS location makes it so easy and quick. They are all really friendly too!"

"I paid $78 dollars for an expresso machine to be shipped. The team did an abysmal job packing and merely put about a dozen air-filled bags around the machine, all of which popped. The machine was damage so badly in transit and the repair cost exceeds the value of the machine. I am so incredibly disappointed at the incompetence of the two team members who packed this box. You have no business charging people $78 dollars to pack a box when your work is as negligent as it was."