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Zenith Properties NW, LLC
1498 Southeast Tech Center Place, Vancouver, Washington 98683
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About the Zenith Properties NW, LLC
Zenith Properties NW, LLC is a top-tier real estate agency located in Vancouver, Washington. Our team offers personalized and responsive service, with a strong focus on communication. Whether you are a homeowner or a tenant, we keep you informed every step of the way. With our expert Marketing, Leasing, and Property Management teams, your property will always be operating at peak performance.
We strive for excellence and are dedicated to ensuring your satisfaction. Our happiness guarantee ensures that if you are not happy, we will make it right. With minimal turnover time, competitive rental rates, and a focus on finding great tenants quickly, we work hard to minimize vacancies and maximize your investment.
Owned by Denny and Johanna Miller, who have over 30 years of experience in the local real estate market, Zenith Properties NW, LLC is dedicated to helping owners, investors, and renters succeed. Our commitment to the community has earned us the Vancouver Business Journal's Best in Business award for 7 consecutive years.
If you are looking for professional property management services in Vancouver WA, look no further than Zenith Properties NW, LLC. Contact us today to learn more about how we can help you succeed with your investment property.
Photos of Zenith Properties NW, LLC
1498 SE Tech Center Pl #170, Vancouver, WA 98683, United States
Opening hours of Zenith Properties NW, LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Zenith Properties NW, LLC
"Lindsay is a wonderful “first face” for Zenith Properties. She is kind, professional, and knowledgeable. She went above and beyond to answer all our questions and make the leasing experience as smooth as possible for us. We would recommend Zenith Properties for your leasing needs!"
"Do not rent a property managed by Zenith. Their approach to management is designed to extract as much money from you as possible while providing the least amount of service and support. The result is a painfully difficult rental experience. Here are several anecdotes from our brief rental experience: 1. Upon moving in they were unable to provide keys to the mailbox, and instead we had to spend our own time going to the post office to request they make new keys for us. They were also unable to provide a key to the pool area, and we again had to handle this ourselves. 2. They charged us for leaving our tiny teardrop trailer in our driveway overnight, citing rules prohibiting this. When I pointed out that the trailer stayed in the garage the entire time, but was necessary to move outside for one overnight to pack it outside for us to take off in the morning, they simply dismissed this obvious logical need and insisted on a violation. 3. Our air conditioning broke during a 100 degree heat wave. When I contacted Zenith to repair they were unable to schedule a timely repair for 5 days. With temps in the 100s, and a newborn baby, I took it upon myself to contract an electrician friend licensed in Oregon who promptly fixed the issue the next day. Zenith then unilaterally hired another WA licensed electrician to come out and inspect the work, and charged me for this. After many emails back and forth, I had to threaten to sue, citing for essential services like air conditioning during extreme heat, Washington State law requires landlords to act more urgently. Since the repair of such a crucial service was delayed for five days, this is considered inadequate, especially in light of the extreme temperatures. Zenith dropped the charges. Beyond Zenith's legal obligations, charging us a fee for a service we did not order, and penalizing us for simply trying to protect our family is ethically and morally corrupt. 4. Upon move out they charged us $1500 to clean the home, touch up paint, and fill in nail holes. These are standard practices that most other agencies handle as part of a tenant transition. We left no damage, just basic cleaning. These charges echo other comments in reviews. I could go on with several more stories similar to these, but this review is already long enough. Don't rent from this morally bankrupt company."
"It was our first time interacting with the Zenith Properties team. Sharleene & Roch made the application process extremely easy and they made an effort to answer any questions that we had come up; they were super helpful. We are just starting to interact with the tenant management team and so far everyone seems to give the same level of service that we received during the application process. We're happy we chose to work with Zenith and we are loving the new place."
"I have engaged Zenith to manage my rental property as I am relocating outside of the US. Mitch did an amazing job with the pictures, a critical factor in marketing a property. Additionally, he and the entire transition team were awesome, beginning with the transition call in which they clearly communicated property prep requirements and then, once listed, communicating responses to the listing and status of applications-in-progress. Property was leased within a week of my release for physical showings. Shout out too to Patty for her very thorough inspection to help ensure the property is in tip-top shape, up to Zenith standards. I feel great leaving my property in the hands of Zenith Properties NW!."
"UPDATE It's been a little over a month since I've moved in and I've had most of my concerns address by maintenance, almost immediately. All but the most important, I was given a mailbox key that DID NOT open he box. I let Zenith know right away and was instructed to take it to the Post office. 2 weeks later mailbox was broken into and to this date no replacement box has been installed in order for me to receive mail. The Post Office has been amazing, holding the mail for me, giving me an extension because Zenith had not replaced the box by the first deadline of 8.28.23. The new deadline is tomorrow 9.2.23 and still nothing. Finally got a replacement box today, 9.13.23. Grateful! Just moved in 7.27.23. Had a list of repairs needed and some cleaning of drug paraphernalia left by previous tenants from over a year. Flat out had to send over a pdf with the RCW regarding decontamination of drug manufacturing & storage sites to finally have the maintenance team send a cleaner out. Zenith tried to tell me it was "dust". No way, 2 leasing agents took pictures and requested cleaning, I was assured by staff it was cleaned. Look at the pictures taken right after signing lease & picking up keys. Look like dust to you? Repairs still waiting. I will continue to post reviews throughout my tenancy to show prospective renters what they have to look forward to."
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