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Heather Lodge Apartments
13432 Southeast 169th Avenue, Happy Valley, Oregon, United States
About the Heather Lodge Apartments
Heather Lodge Apartments is a premier real estate agency located at 13432 Southeast 169th Avenue in Happy Valley, Oregon. Our luxurious apartments offer modern amenities and spacious floor plans, perfect for individuals and families looking for a comfortable and convenient living space. With a prime location in a thriving community, residents can enjoy easy access to shopping, dining, and entertainment options. Our dedicated staff is committed to providing exceptional service and ensuring that our residents feel right at home. Experience the best in apartment living at Heather Lodge Apartments.
Photos of Heather Lodge Apartments
13432 SE 169th Ave, Happy Valley, OR 97015, United States
Opening hours of Heather Lodge Apartments
Monday:
10:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
10:00 - 17:30
Reviews of Heather Lodge Apartments
"I have lived in many apartments and Heather Lodge has to be one of the most disappointing living experiences. I've lived in San Francisco, Portland, and Denver and this, by far, is in the bottom three. May 2024 will be a year since I moved in and as I post this, I am counting down the days until I move out. I'm even considering paying double rent to find another apartment in April because it's almost cheaper to pay double rent than to pay the 1.5x rent break lease fee, that's how much I want to leave. Management and Maintenance Teams Management is fine, they're somewhat responsive. Maintenance is great to respond when you submit a maintenance ticket; I had a ceiling leak during a big rainstorm and they responded quickly to resolve the issue. Amenities - walls are thin! somewhat surprising for newer construction. - trash chute on every floor, but the trash room is usually pretty dirty because my neighbors will let trash bags and recycling pile up in the room with the trash chute is closed. it's closed when the dumpsters are taken out to be cleared by the garbage trucks. still don't know why people don't simply take their garbage bags or recycling down to the large trash room on the first floor and just expect that someone will clean up after them. - assigned surface lot parking (not covered). no cons here for me, I pay $125 extra for covered parking, which is high for Happy Valley - secure package lockers, but don't trust these. I had a package stolen from one of the package lockers and management didn't do anything about it. I've also had packages disappear and then mysteriously reappear days later. - app access to unlock doors (no physical keys or fobs) makes it simpler to grant access to guests and delivery drivers. no cons here either for me. - air conditioning and heating. however, it's in the living room and doesn't really reach the bedroom, so you still need a fan or a portable A/C unit to stay cool in the summer. - dishwasher, in-unit washer and dryer. no complaints here, these appliances are fairly standard in new apartments these days. - fitness center is clean and open 24/7. - pool is fine, the hot tub has been out of commission for months. - elevator is reliable Cleanliness (this is for Building B) - one of the stairwells is ridiculously dirty. there are stains on the wall, pieces of trash sit for days on the floor (there was even bloody tissue paper at one point), carpets are filthy. between management not keeping it maintained and again, neighbors not being considerate, it's not pleasant. oddly enough, another stairwell is very clean and rarely has trash or stains. not sure why cleanliness is inconsistent. - hallways aren't that much better; even after the carpets are cleaned, it doesn't take long before they're dirty again. - it's not uncommon to see full community trash bags or for pieces of litter to be on the sidewalks around the complex. Neighbors (this is for Building B) - I am counting down the days before I can move out because one of my neighbors plays music with a heavy bass. I've called multiple times to management to file noise complaints because I can feel the living room wall vibrate, nothing has changed and he continues to play loud bass music. - had one package stolen, a couple packages moved from one building to another without me knowing, and one taken to only mysteriously reappear in a locker weeks later three of the four times this was reported, there was a half-hearted attempt by management to look into what happened. - a handful of neighbors are friendly, most keep to themselves and don't try to make contact or smile when passing in the common spaces. With pet rent, rent for a one bedroom, and a covered parking spot, I pay $1900 a month and it's not worth it. Not even close. I have shared my concerns with management and was not satisfied with their patronizing response, hence this review."
"I've been a resident here for about 6 months, I am always very impressed with the team here! They are always super kind and eager to help. It's always nice seeing everyone's smiling faces. The apartments are always pretty tidy and smell amazing throughout the building. I love it here!!"
"2 Stars for management, the apartments are beautiful. I have lived here since 2021, before the second building was even finished and ready for tenants, and I must say I miss the previous management. I knew their names, because they introduced themselves and were friendly and personable. I feel as if this new management goes out of their way to be awkward and make things very uncomfortable. I do apologize if this makes anyone upset, but I really don't appreciate 1. Management or not, anyone talking to me using my first name as if they know me when they have NEVER even introduced themselves to me or told me their name, 2. Management or not, ANYONE spending 5 seconds at an elevator glaring at me up and down and then proceeding to comment on my clothing while I am just trying to go get a package. I am not sure where management has been trained, but this stuff makes a resident like me very uncomfortable, if I don't know you, please don't use my name and eyeball me like I am there for your entertainment. I think I have a right to live here peacefully, and this disturbs my peace.Thanks (Thanks for the response, I don't think I would like to "reach out" any further, I've stated what happened, it was the tallest manager I don't know her name but they know what they said and how it came off, this wasn't the first awkward encounter with them but this was definitely the most offensive and uncomfortable.)"
"It's been month and half since moving in, and I am very satisfied living here. I understand there can be some dog hair or little odd smell sometimes, but they have cleaned right the day after. Once the power was out, the maintenance person fixed within an hour after report. Sarah the manager and including the people working here are very helpful and always try to make time if needed. Wondering why here is underrated."
"The staff at Heather Lodge is hands down the best I’ve worked with so far (and I move A LOT)! Tamar got me started and worked with me to get me into a home on super short notice. After move-in I met Dirk the maintenance supervisor and it’s people like Dirk that make an experience excellent! He has been incredibly helpful since day 1, and makes it a point to get to know “his community” and is genuinely a great person. I’d recommend this community to anyone!"
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