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Choice Property Management
38 East Main Street, Walla Walla, Washington, United States
About the Choice Property Management
Choice Property Management is a reputable real estate agency located at 38 East Main Street in Walla Walla, Washington, United States. With a dedicated team of professionals, they specialize in managing properties with the utmost care and attention to detail. Whether you are a property owner looking for reliable management services or a tenant in search of the perfect rental, Choice Property Management is the go-to choice for all your real estate needs. Their commitment to excellence and customer satisfaction sets them apart as a trusted and reliable partner in the real estate industry. Contact them today to experience the difference that Choice Property Management can make for you.
Photos of Choice Property Management
38 E Main St #108, Walla Walla, WA 99362, United States
Opening hours of Choice Property Management
Monday:
09:00 - 14:00
Tuesday:
09:00 - 14:00
Wednesday:
09:00 - 14:00
Thursday:
09:00 - 14:00
Friday:
09:00 - 13:00
Saturday:
Day off
Sunday:
Day off
Reviews of Choice Property Management
"I haven’t been with Choice Property Management I’m over 3yrs. The upside is as a renter is they leave alone… The downside is that it can sometimes take awhile to get things fixed in your rental and have to call multiple times."
"DO NOT USE this property management company. They are criminals. After moving out of one of their rentals 6 years ago, and after they kept my entire deposit for ridiculous reasons, they tried billing me for another tenants damages to the same property. We called and texted them, proving the damages done weren't from our occupancy (always take pictures and keep them for your records!) and we were told not to worry, it would be taken care of. It wasn't taken care of - Cody is completely incompetent - we just received paperwork from the WW Collections Bureau. We are now looking into suing this company."
"The two running this show, Andrew and Cody, are rarely in the office, very hard to get an answer on the phone, and very non responsive to email. After moving out I had to contact them over a month later to get them to send me my refund of deposit despite my lease specifically stating it had to be sent to me within 30 days. When I got the deposit there were several other charges that were not in my lease that had been taken out of my refund check, one of them being a "pet check fee" of $142. When asked about this, they couldn't answer what it was but told me they'd send another check to refund it to me. They also conveniently forgot to include the $200 from the new tenant for moving out early so they could occupy the house sooner. There was also a fee of $469 to clean the carpets after I vacated. My lease stated I was to be charged at least $400 for this and would be charged for the extra if it cost more than that. Only the bedrooms were carpet in this house and I didn't believe it could cost that much so I asked for an invoice from the company. It took almost 6 months of constant calls and emails to get them to send me an invoice with the company name on it, a company that I couldn't really find any solid info on them in the area of Walla Walla, no official website or contact info, nothing. The invoice was also dated for weeks before I moved out of the house. I asked them what day the carpets were shampooed and they said they didn't know. When I vacated I turned in my keys Sunday afternoon and they were given to the new tenants Monday morning as they told me that's when the new tenants would be moving in, and I saw them moving in as early as 9:00am that day. So the carpets were never cleaned, meaning they pocketed the $400 carpet cleaning fee and an additional $69 that they tacked onto it. Not to mention the house was only lived in for a couple months, we never wore shoes in it, and the carpet was kept in immaculate condition. Let this be a warning, do not use this rental company. Take your money somewhere else that operates their business a little more morally sound than these two do. I'm sure the owners of the houses they rent would also be interested to know how much of their money they are pocketing behind their backs. 56 Costello Pl, Walla Walla, WA"
"After corresponding back and forth via email 3 times, and being provided an application for a property we were completely ghosted. This is after they were provided complete applications. Despite 3 follow up attempts (call(s) with voicemail, email(s)- these guys just totally chose to ignore us. So unprofessional to leave a family hangin'. They're in the business of providing a tenants a place to live...their irresponsiveness is a huge red flag. I would practice extreme caution entering a tenancy agreement with non communicative CPM."
"Unfortunately smaller companies are not always better at handling work loads and being hands-on. I believe these gentlemen must have more properties than they can handle. It was nearly immediately that I regretted the move to have them manage my home. First of all, they do not have direct deposit. A very simple thing in this day and age to expect. I had issues with response to my emails and phone calls; or lack thereof. The first issue was they did not give their maintenance man the winterizing checklist that I requested in writing and my pipes froze. The final straw was that they were unable to get a renewed rental agreement signed for over two months with a tenant. They did not communicate with me prior to the renewal about a rental rate increase. An increase that I did not feel was needed in the current tenant situation. Once they verbally agreed to a rental rate increase with me, they did not collect the increase or get the renewed lease signed. They then backdated the new agreement two months after it was signed. All in all, I did not feel I was well represented as an owner. I had to call them several times about this yet was never given an explanation as to why they backdated the agreement. Very flakey and unprofessional. They lack good communication and follow through."
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