Rogue Valley Property Management & Real Estate Services, Inc. 131 Northeast B Street, Grants Pass, OR 97526

"I was a tenant for eight years with R.V.P.M as the company managing my unit. They're a good company, any maintenance issues were very quickly addressed Free online rent payment option, rapid response times for any messages I left."

"I was initially concerned when our rental was moved over to a property management company, but overall I've been satisfied with their service for the 2 years they managed my apartment. Their website allowed online payments (a huge upgrade from dealing with annoying checks previously), and they were always quick and responsive to my emails and service requests. The one oddity is that I never, ever saw anyone from the property management company actually checking up on the apartments. Never in two years did they check with me about my compliance with out lease, nor did I ever observe them doing any safety or maintenance inspection of the property. While I appreciated that they left us alone and were not nosy, I do wish someone had checked in periodically as we had some "interesting" neighbors and things would have been better if someone had gotten on top of that situation sooner. So I'm knocking one star for their non-involvement. Otherwise, I think they did a satisfactory job."

"I've had no complications with this property management. They have been helpful for any problem I have had and are very quick to fix any complications in the units. I look forward to seeing the staff every time I go in to the office. Ashley, at the front desk is amazing at her job and is one of the friendliest people I have had the pleasure of speaking with. She makes the whole renting experience a breeze. Dan, is very friendly and professional. I will likely stay with this property management for the rest of my renting experience. I would highly recommend going through these amazing people if you are looking to rent."

"When the owners sold the unit I had lived in for 6 years, the new owners enlisted RVPM to manage it. i was worried about the quality of customer service, having had bad experiences with property management companies in the past. I was accustomed to less than decent treatment even though I've always been a responsible tenant that paid on time and took care of my home. Right from the start, I found Ashley to be very helpful, responsive and courteous. When I had problems that required ongoing attention, Dan delivered results promptly and very satisfactorily. If or when I need to rent in the future, I'll definitely be checking in with them."

"I happened to find a place I LOVED on a third party website- so I really didn't expect to hear back from them at all after I sent my contact info through it, but sure enough I got a call a couple weeks later when the house was all fixed up and ready to be rented. Ashley was awesome- she got my application approved OVER NIGHT, and I am not an easy app to process! The move in process is so simple with them, I came by their office for the paperwork, signed everything, and then was given my key, it all took maybe a half hour- but everything was all still thoroughly explained to me. Got a walk-through checklist to do at my leisure, that they later compare with their own. Upon move in, the toilet was clogged, so I emailed Ashley and they had it replaced entirely within hours!!! Ashley and Karen were awesome to work with, and so is Dan the maintenance guy- he's super friendly and knowledgeable, and takes care of things very quickly. I trust Dan in my home completely when Im not there. Ive only been there for a week, but so far these folks have been fantastic, and I'll never hesitate to call when I need them (Ive had several property managers, and honestly most of them you only break down and call when you absolutely have to- but not these guys!). I'll stick with them as long as they'll have me! Thanks Ashley, Dan, and Karen! I really didn't think Id be able to get my own place, but here I am!"