General Rental Center of Dallas

"Was able to rent fast & easy. They made sure I knew how to run equipment before I left property."

"I have been here twice now. Last year to rent a 2-man auger for putting in fence posts and this year to rent a small compactor for putting in a paver patio. Helpful staff and decent prices."

"We rented a trencher for 24 hours-then paid a worker to help us and ended up using the trencher for under 5 hours (entirely lesser rate). Our drive time to return put us at 6 hours arriving back at the rental shop. What did we get charged? The full 24 hour rate! Rules are established, but what happened to hometown businesses caring about a customer's return business and being fair?! Did I mention these people don't offer Veteran's discounts either? I guess I'm thinking of the 'old days'... perhaps they don't have competition either. We'll go to McMinnville or Salem next time-worth the few minutes more to be treated like a decent human being."

"Quick service to rent a hauling trailer, rates not bad. But I got it full to my house, went to unhitch it so I could load my truck...and the JACK HAD NO HANDLE!! I called in to find out if I somehow had damaged it, and they said they intentionally left it off because they're always losing them. When I returned the trailer and mentioned it, the counter guy said they stopped replacing them, and that they preferred that customers not unhitch the trailers anyway. Great. I didn't find either of these conditions in my rental agreement, and would have preferred a more customer-friendly response."

"This is am incredible company. The customer service is through the roof. They come running when you bring the item back and unload it for you. The prices are great, and the equipment is in great shape. The owner definitely hired a great amd competent crew. They truly give Dallas a great name. I strongly suggest using them for any and all your rental needs."