Heritage 24 Apartments

"Terrible Experience at Affinity Property Management I regretfully write this review after a series of unfortunate experiences at the Heritage 24 (or Roberts Landing) apartment complex managed by Affinity Property Management. My wife chose this place without doing thorough research, and now we're dealing with the ramifications of that decision. Just two months into our lease, we were hit with a baseless complaint about a dog attack. There was absolutely no investigation to find out the truth of this matter, which naturally made us feel targeted and unheard. Further exacerbating the situation, there's an incessantly nosy tenant who takes it upon herself to harass residents, including young children playing outside. She documents these harmless activities and reports them to the management. Nathan Null and Victoria Rautio, the managers, seem to believe everything without question. The rent is $1500, fairly steep considering the apartment does not include a washer and dryer. The unit we moved into was infested with flies, cockroaches, and ants. We listed these issues, among others, on a form upon our arrival, but the management has completely ignored our requests for repairs. Moreover, they attempted to evict my wife, further demonstrating their lack of professionalism and empathy. The demographic of the apartment complex primarily consists of Hispanic and financially struggling individuals who may feel hesitant to voice their concerns. I strongly urge prospective tenants to do thorough research before considering a lease here. Many of us have shared our unfortunate experiences, which should serve as a warning. I moved here from a beautiful 3-story townhome that cost $2800 per month. While the rent was increasing every year, I would gladly pay it over dealing with the issues here. I'd also like to caution future tenants about resident 135 who keeps dog pads in her backyard, leaving an unpleasant smell. In addition, she leaves her garbage bag by her front door for days and throws a fit if anyone walks near her Nissan Versa. She's quick to threaten legal action and file complaints with the management. Despite all this, we're still here, hoping for a resolution. However, we're prepared to move if our lease is cancelled and our deposit returned. This complex has been nothing but a source of stress and disappointment."