Manzanita Vacation Rentals by Meredith Lodging

"I put 1 star because 0 wasn't an option. Meredith's lack of concern regarding the cleanliness and poor service, prompt me to WARN others. My family and I stayed in Manzanita, Oregon at a Meredith Property. When we arrived we first noticed that the window shade covering the large picture window facing the ocean was broken and covered the view. We then tried to start the propane fireplace so our mom could warm up. It didn't work. Then we tried to heat some water in the kettle on the stove and it didn't work either. We called for maintenance and he showed up about an hour later and said he couldn't fix anything and the property was out of propane. We couldn't use the stove and had to eat dinner out and breakfast out the next morning. We also noticed grease splattered on the wall in the kitchen behind the stove, hair in the sink in master bath and makeup on the sheets. We paid $343 plus another $300 to eat out because we had no way of cooking. Meredith Lodging thought $81 was an appropriate resolution. It's not. I've seen several of the same and worse reviews so this is a pattern for them."

"Sorry to report the rental we used was in BAD shape and we paid close to $3000 for 5 nights. Broken fireplace in main living area. They sent out someone who did not even know how to light the pilot. The dishes were not cleaned in kitchen and we found dog poo at the house entrance and on the deck of the main living area. Broken furniture, etc. they did nothing to ensure things were fixed or remedy after. Instead when i realized i left my fancy blow dryer they sent me to a service that wanted to charge me $150 to ship it back to me. Sorry! Try to find an air b and b where you contact the owner directly."

"Second time locked out iof their properties!!!! on top of it, I booked through Vrbo and they are saying that I have to go fight with Meredith lodging over this will trust me if they want a fight on their hands they are gonna get it. This is the second time I've driven three hours from my home to be locked out l!!!"

"Friendly enough people but very poor customer service. Don't expect an accommodation, quick reply or alot of help if you need something changed with your reservation. Even with alot of advanced notice, I have to cancel, eat the fee, and then fight with insurance rather than change a place. They'd rather get that 30% (of the whole rental fee not of what was put down) then keep a customer or contact a property owner. Was even willing to pay more and found a property that was available, they still wouldn't help but took a week and a half to tell me that they wouldn't help. It's a week and a half that I could have looked for a different place and that the property could have been on offer to someone that wanted it. I liked the locations before but that's just poor business practices. I wasn't upset or unhappy when I first contacted to trying changing or canceling, life happens, but getting the run around to waste my time, have me follow up bc they didn't contact back and just to tell me the same thing over again put me off entirely and I was shaking mad by the end."

"Be careful renting anything from Meredith Lodging. The place we got was misrepresented in the descriptions/pictures. It was dirty as well. We didn’t feel safe or comfortable. Meredith Lodging wouldn’t do anything to help resolve the situation, so we left our trip early without any sort of compensation."