Providence Immediate Care - Happy Valley 16180 Southeast Sunnyside Road, Happy Valley, OR 97015

"Sad to write this review because my experience there was really great! The lady that checked me in and the doctor and medical assistant were all fantastic. I called in to get my prescription changed to a new pharmacy because the pharmacy I originally sent it to was closed for the weekend. After calling providence and asking to be switched to another pharmacy, I drive to that pharmacy 45 minutes away to find out it was closed on the weekend. Which the lady at providence didnt seem like it was necessary to call me back and let me know she couldn’t send it there because it was closed. So i found another pharmacy that was open and called back and asked her to send it there. She said she would send it there right after getting off the phone. I waited an hour and went to the new pharmacy, and then I got told that they hadnt heard anything from providence. So the pharmacy tech had to call her and get her to send the prescription over. So even after calling twice and each time being assured it was going to get done, it didnt. The tone the lady gave me both times I called was nasty. And I am confused why such a large establishment such as Providence would have someone working there with such poor customer service and work ethic standards. Extremely disappointed, the lady at a health clinic did not seem to care to help me get the only thing that would help my condition."

"I recieved wonderful hel;p here 2/12/2024. from the greeting to time we left. Gina Calvert and others very good and positve at all times-really liked that. Better even than most clinics! thanks John long. gina"

"Staff were extremely friendly and accommodating especially Cheyanne, who made me feel less anxious and more comfortable during my appointment. Also fast and smooth check in process, Thank you!"

"I have always had the best care, friendliest staff and quickest help here, once I learned how to plan my visit during the day. They do get busy like any Urgent Care will. And I have had to wait to be seen. But it is totally in sync with the time of day I am there and how many people are being seen. This is my Urgent Care of choice though there are at least three other places to choose from, near me."

"The entire staff was very friendly and attentive. Dr. Martin was personable, thorough, and I really appreciated her attentiveness. One thing I really like about this place is that I could walk down the hallway to get my chest X-ray. I also saw they have their own lab there as well. Nice to have the services all in one building. Great addition to our community."