Cedar Hills Hospital

"UPDATE. Negative Stars. This place allowed a Person in Crisis (very maniac) out into the public, even though this person had physically assaulted someone inside the facility and this person's guardian said not to release. Now this individual is out roaming Beaverton. I cannot recommend this place to anyone. This facility should he shut down. Zero Stars. This place is a joke. They are a business that makes money on the volume of patients, not the care they provide. We need the Medical Board of Oregon to look into revoking the medical licenses of every "doctor" that works at this facility. They should not be working with people with who have mental illnesses."

"I only gave this place 1 star so I could write this review. But if I could, I'd give them a -100 and an F-. It's been 6 years since time I spent there both as an outpatient and then as an inpatient. I still experience 'flashbacks' from my inpatient experience. It was so-o inhumane and so horrible. If emotional intelligence was a hiring criterion over there, then 99.9 percent of their entire medical staff would never have been hired. This place should have been shut down years ago. Ago"

"Began with suicide ideation. Went to hospital to talk with someone. Clackamas County put a hold on me because I did not want to sign their paper work accepting treatment before discussing cost. Just wanted to talk with someone. They sent me to Unity hospital in a security car. All over rated, threatening if i walked away they would call security or police. Entire time they still were not transparent over cost, What my insurance covered and didn't cover. No one talked to me about what things would cost. They forced me to another hospital at Cedar Hills on a five day hold. My last day at Cedar hills i had to pull someone aside and ask. Then they broke cost down. And it was insane. $12,000 for five days of a hold plus an extra 2 days because they were not business days. I DID NOT AGREE TO. I DID NOT AGREE TO BEING CHARGED LIKE THIS AS MY FINANCIAL SITUATION IS ALREADY STRESSED. After insurance and applying for financial help the bill was still at $3,900.00 roughly. Then once out, Cedar Hills began harassing me about the bill. They took no responsibility for the lack of doing their job and explaining to me the cost. Their staff said nothing to me. Then they sent me to a debt collector called Frost Arnett CO. They sent me a debt collection letter. I responded and put it in the mail. They then called me the same day it arrived in the mail. This is borderline harassment. I've responded that the debt is not want to talk about it or their lack of transparency, then immediately threatened to send me to collections (in a bullying manner). Three different hospitals are involved-the county was involved. And i can have a letter written up about it all by the county investigator who said I was fine. I refused medications they kept trying to give me. Literally the most unprofessional medical experience I've ever experienced and had to go through. They make matter worse and bully. I just wanted to talk to a medical professional at my original destination at Kaiser Permanente Hospital. They refused me what I asked for. Stirred me around and slapped a bill to me with no explanation and no help to what they promised. No services received. It was a nice place. The rest was a lie. They take advantage of people."

"If I could give 0 stars I would. A loved one was in the facility and was emotionally and physically assaulted. A patient was brought in and became combative/disruptive but was not isolated. Instead they roomed her with my loved one who didn't feel safe and they moved my loved one to isolation cause they didn't want to move. Multiple patients complained about them and nothing was done. They also have multiple lawsuits and I can see why. DON'T TAKE YOUR LOVED ONES HERE"

"I have nothing but good things to say about this place. My detox was everything but smooth, however, the staff was really attentive and friendly and very professional. They made sure I was comfortable and went far and beyond to assure I was safe during the worst days. Even helping me to get to the ER and back when I got a severe infection on one of my finger. The place is very clean and modern, the food was great. I achieved my goals which were not easy ones! and learned a lot of coping skills and techniques to prevent relapse. I felt supported all the way through. By nurses, techs and Doctors . Yes, they encourage you to do the work and effort to ask for what you need and to advocate for yourself, which is great, because, when it comes to detox, you are the one who has to do the heavy work. It should not be easy. It should be a learning experience and something you don't want to have to repeat ever. Even though they offered to be there in case it did happen... I really want to thank and send my love and gratitude to all the staff of Cedar Hills for making sure I was safe through all my recovery journey until the end of the road. Thank you:)"