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Providence Medical Group - Clackamas
9290 Southeast Sunnybrook Boulevard, Clackamas, Oregon, United States
About the Providence Medical Group - Clackamas
Providence Medical Group - Clackamas is a leading healthcare institution located in Clackamas, Oregon. Our team of dedicated doctors and health professionals provide top-notch medical care to patients in the community. With a focus on patient-centered care and cutting-edge treatments, we strive to improve the health and well-being of all our patients. Visit us at 9290 Southeast Sunnybrook Boulevard for all your healthcare needs.
Photos of Providence Medical Group - Clackamas
9290 SE Sunnybrook Blvd #120, Clackamas, OR 97015, United States
Opening hours of Providence Medical Group - Clackamas
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Providence Medical Group - Clackamas
"Jan 18th at 10:17 am THE most unprofessional medical office I have seen . Specifically upstairs at reception office . WOW ZERO ,they called me this morning to reschedule my appointment they said they left voicemail witch not.i called them again and the scheduled me at 12noon I came earlier to check in they told me you're not scheduled???really and she argued with me .then she's find out she was wring that they scheduled me with other providers.no apologized no nothing, I don't know how they work there and patient still coming there."
"I am shocked and appalled by how awful my experience has been. As someone who is trying to establish care with this medical center, I have had the absolute worst experience trying to do so. No one is helpful, they have no one who answers their phones to help establish new patient. I have sat on hold for 2-3hrs at a time, without speaking to a single person. The only time I get ahold of someone is after hours, but they can’t help me, and they aren’t informed in how you can’t go into the office to fill out new patient paperwork. I went in and the front desk person, Who’s only job is to check patients in and answer the phones kept saying she couldn’t help me. All she did was give me the same number I found online to call for new patients, and that’s it. No help. Just kept saying that they are aware of the issues and to try calling first thing. I work a 5a-2p job M-F, there is no calling earlier. They don’t have people working on weekends to help me. So what’s a blue-collar worker to do? Hopefully someone in their management sees this and tries to actually do something to change the poor process they have. It is as simple as training the front desk staff on how to get someone established, or even getting a new call center to answer the phones."
"I am a patient and I have had nothing but very professional respectful treatment from the front desk to the care team to my physician. I will say in speaking to Daniel, he assisted me with an issue and did so very rapidly and was such a kind person and went over and above and had some of the best customer service skills and that is hard to come by these days. Everyone in this office should be applauded for their service to their patients."
"My primary care doctor has left this location but the experience i had was not the best. She was more so forcing the COVID vaccine on me- when I told her I wanted to research it for myself. Then she started belittling me on my personal health decisions (not regarding the vaccine). i decided not to go back there. I now am looking to get an x-ray on my ankle so I went into my providence app to schedule an appointment with any doctor available to do so. I had a notification stating Dr. Linda I. Cruz had ordered me a vaccine and i’m required to make my appointment before April 20 of 2022. I’m not sure why this location forces a vaccine on their patients. I am not against or for the vaccines- our choice is ours to make!! I’m shocked and will no longer choose this location."
"Nice place. Exceptionally friendly staff. Clean restrooms and waiting areas on multiple levels, ample parking with a two story garage and a very large parking lot. I've been here several times and it has always been a nice experience."
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