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Walla Walla Eye Center
299 West Tietan Street, Walla Walla, Washington, United States
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About the Walla Walla Eye Center
Walla Walla Eye Center, located at 299 West Tietan Street in Walla Walla, Washington, is a leading ophthalmology practice dedicated to providing the best vision care for you and your family. Our team of experienced MDs, certified staff, and licensed optician offer a full range of eye care services all under one roof.
Dr. Edwards, Dr. Hanson, and Dr. Lewis are skilled clinicians and surgeons who specialize in treating a variety of eye conditions, including cataracts, macular degeneration, glaucoma, diabetic eye care, and more. Since opening in 1982, our office has been the go-to destination for exceptional eye care in the Walla Walla Valley.
In addition to our medical services, we also have a full-service optical shop where you can find a wide selection of eyeglasses and contact lenses. We are committed to providing our patients with the best possible care and ensuring that everyone has access to the full spectrum of color.
Choose Walla Walla Eye Center as your eye care home and experience the difference that personalized, comprehensive care can make for your vision.
Photos of Walla Walla Eye Center
299 W Tietan St, Walla Walla, WA 99362, United States
Opening hours of Walla Walla Eye Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Walla Walla Eye Center
"It really saddens me that I have to post this negative review here but I feel this is the only way to, hopefully, notify the owners that things are not going well on the administrative side of your business. The medical care this facility provides is top class and I have zero concerns. This is what I hear from some of my colleagues who come here. However, the administration / front desk services are lacking - terribly. I have two concerns, and I know other customers of this business experienced very similar issues. This company is simply unable to provide itemized receipts. This sounds bizarre and makes no sense. I made four personal attempts to get a receipt to submit it to my insurer. Each time I received a document that is not an itemized receipt. They will give you one of a few times of credit card slips that shows the amount of the transaction only. Alternatively, they will give you Ledger Detail for your account - again, not an itemized receipt. I do not think I will be able to recover anything from my insurer and after four visits and multiple calls I am giving up on trying to get the receipt. I asked to have my itemized receipt emailed or texted – no go, they do not use emails. Even if they did – that would be of no use as they are unable to produce an itemized receipt. The other administrative concern: there is a page on their website with Patient Forms. I was trying to be a good customer, downloaded the Patient Registration form and filled it at home on my computer. My handwriting is terrible. Well, the admin tells me they don’t accept this form because it is very outdated. In fact, she did not even recognize this form. In the waiting area there is a permanent sign stating something to the point ‘Be patient with us as we are severely understaffed today’. Clearly, it is not ‘today’ only. You will also observe that each of the walls is covered by file folders. Thousands of them. I have not seen anything like this for 30+ years. This place is stuck in the distant past. I hope this message reaches the right person. I was trying to email the owners privately but I found no way to do so. I could potentially send this message by mail to the facility but I doubt the owners would ever see it. Hence, here it is in public – for the better or worse. Hopefully for the better. Good luck!"
"Very very disappointed with this place of business. Give you appointments & you go in & they have no appointment on schedule. Not just once but 3 times. Really liked Dr Lewis but not worth the rest."
"Dr. Edwards did a wonderful job of explaining everything in great detail! Very happy with the whole experience at the Walla Walla Eye Center! Thank you everyone. Great Job!"
"Dr. Edwards is very personable and has outstanding communication skills and listens to his patient's concerns. He always went the extra mile to help me understand my options for intervention so I could make informed decisions. My experience over the last three years with him doing cataract surgery in both eyes has exceeded my expectations, and his hospital staff is well-trained in his protocols and caring before and after surgery to make the experience positive. Highly competent and highly recommended!"
"My cataract from Dr.Andrew Edwards went very well and am very happy with the results. He has been recommended by several friends. As a result of my surgery I would definitely recommend Dr. Edwards to other people. His staff was very thorough and very helpful. I give him an A++"
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