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Oregon Neurology
1 Hayden Bridge Way, Springfield, Oregon, United States
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About the Oregon Neurology
Oregon Neurology is the leading institution in the region for comprehensive neurological care, located at 1 Hayden Bridge Way in Springfield, Oregon. Our expert team specializes in diagnosing and treating neurological disorders of the brain, spine, and nerves, with advanced subspecialty training in child neurology, epilepsy, neuromuscular disease, and neuro-ophthalmology. We also offer on-site physical therapy for patients of all ages. Our compassionate and highly skilled providers are dedicated to providing collaborative care to meet your unique needs. Phone hours are Monday to Friday, 8:30am-12pm & 1:30pm-5pm, clinic hours are Monday to Friday, 8am-5pm, and therapy hours are Monday to Friday, 8am-5pm by appointment. Visit Oregon Neurology for expert neurological care in a caring and welcoming environment.
Photos of Oregon Neurology
1 Hayden Bridge Way, Springfield, OR 97477, United States
Opening hours of Oregon Neurology
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Oregon Neurology
"I've been a patient for a long time due to my epilepsy, the only problem I had was one time talking over the phone with one of the on call employees (seriously all I wanted was to notify my neurologist about a small change, not that hard to understand.), other than that incident they have helped me quickly and efficiently, called them today about a letter I received and they told me they are already working on it."
"My wife has been a patient at Oregon Neurology for over 7 years, seeking treatment for chronic migraines. Despite initial challenges in obtaining approval for treatment, her migraines significantly improved with their care. However, the experience has been marred by financial issues. Oregon Neurology requires a $250 deposit before allowing appointment bookings (for migraine treatments), later applied to future payments. Despite having private insurance, their billing department struggles with the deposit system and billing major insurance companies. Between 2021 and 2022, they retained over $730 of our deposit instead of using it to offset post-insurance balances. Rather than addressing outstanding amounts after insurance, the clinic insisted on additional fees both before and after treatments. Attempts to obtain a clear bill were met with resistance, requiring us to request a refund of the $730 they retained. The lack of transparency in billing practices is evident, with demands for payment made via phone calls, two days before appointments, without providing detailed invoices. Over the last three visits, we paid over $360, per visit, without receiving written documentation or explanations for the charges. Despite expressing concerns to the treating doctor and seeking a referral to another provider, Oregon Neurology referred my wife back to her primary care physician, restarting the process of finding a new provider. This review aims to highlight Oregon Neurology's lack of transparency in billing and payment practices. Questioning their methods led to an unhelpful response, leaving us without a clear path forward. If financial transparency in medical treatments is important to you, it may be advisable to explore alternative healthcare providers."
"I always get super mixed answers every time I call. Sometimes they're helpful sometimes they're not. Today, the lady I was speaking to on the phone was incredibly rude out of nowhere, I was appalled and frankly quite shocked at what was said to me that I hung up as she didn't seem to be interested in discussing alternatives or what could be done regarding an insurance requirement. I've been trying to get a test for over 6 years now :("
"Every single appointment I’ve had here it takes over an hour to be seen from my original appointment time. They have a policy that if you are late for your appointment it is immediately cancelled and then have the audacity to make patients wait 60-90 minutes past their scheduled time. Definitely go somewhere else if you value your time."
"Great help in problem solving my husband’s very complex neurological problems and being proactive in ordering labs, testing etc to diagnose his problems. She is personable as well. Only problem, like all neurologists in town, is she is busy- booked out 2-1/2 months for appts. Worth the wait though. Thank you, Dr Hart."
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