Ear, Nose & Throat Care at PeaceHealth University District

"I spent two weeks trying to get a referral for my daughter over to the ENT department. At one point, the receptionist actually told me they threw it away because they didn't know who it was for. Once we finally got an appointment, my daughter was dismissed by the doctor as he only read the top page of the referral. A CT scan with clear diagnosis was provided, however she was told to get another CT scan and come back. She tried to explain that an issue had been identified and a clear treatment had been recommended, however the doctor did not go back to review the notes and told her to come back after another CT scan. The minimum expectation from our healthcare providers should be to at least try."

"They left my 5 year old child sitting for over an hour after her appointment time after, of course, requiring us to be early. They are not interested in doing medicine. Just charging your insurance. Should be considered criminally negligent. Believe the 2.9 score this place has as an indication of health care."

"My teenage daughter has been without her hearing aids for months now and this place cancels her appt and pushed it further out. Twice now! They know she doesn't have them. Very unprofessional. If my insurance let me go anywhere but here, I would. Ridiculous!"

"Dr.Macarthy is amazing! My son is Autistic and non verbal and he was just so good with him! He was also very good at explaining every single step and calming me (his mother) down ( this was his very first surgery) and assuring me that everything that was happening was normal. The surgery center was just as great. Every single aid, nurse, doctor that we came into contact with were so sincere and kind. They also called multiple times after his surgery to make sure he was doing good. I highly recommend Peace and Health ENT."