VenaCare NW Wellness Clinics and Mobile Phlebotomy

"I had an urgent need to get some samples for a clinical study I had a relative take from me spun before they were mailed out for testing. Every lab center in the Portland area that I called wouldn’t spin samples they didn’t take themselves. Thankfully I was able to get ahold of Frank (on a Saturday!) and he met me at their Vancouver location just a couple of hours after I reached him (I can’t emphasize enough, that it was his day off, and they weren’t officially open). Frank took excellent care of me and made sure my samples were processed correctly. I wish I had known about his services in the first place. I will be sure to use him in the future next time I need samples collected! He and his team are clearly setup to handle people that don’t deal with venipuncture well (like myself) with generous care. This is in stark contrast to how I’ve been treated by various labcorps (similar entities). Thank you Frank for everything!"

"I've used both the VenaCare Mobile and in-office phlebotomy services and every single time the phlebotomists have been knowledgeable, kind, caring, compassionate and willing to do whatever it takes to get the job done. My disease is new to me and I've usually waited too long and I'm emotional and in a lot of pain by the time I go to VenaCare. I have small rolling veins which are hard to hit, so when after 3 attempts Linda finally hit it, I started crying from happiness and relief. She was so sweet and compassionate and gave me a big hug, which made me feel comforted and cared for!! Even though they were closed and the roads were still icy, Frank met me at his office. My blood was so thick that it took him over an hour to take out 250ml, but he hung in therre and got it done. Then again a couple of days later when I took out the remaining 250ml. There is no doubt in my mind that Frank literally saved my life!! It is very evident that he is passionate about helping people and that he genuinely cares!! I am a now loyal customer!"

"Scheduled an appointment online in Vancouver and drove 30 minutes to get there only to be told the phlebotomist is out. No accommodations offered for having wasted my time and gas. Unprofessional."

"From beginning to end, the customer service provided by Joshua and Angie and Frank at VenaCare NW has been exceptional. Everyone was friendly, courteous, and kind. And, went out of their way to make sure I felt comfortable and confident under their care."