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Kaiser Permanente Gateway Pharmacy
1700 Northeast 102nd Avenue, Portland, Oregon 97220
About the Kaiser Permanente Gateway Pharmacy
Kaiser Permanente Gateway Pharmacy is a health-focused institution located at 1700 Northeast 102nd Avenue in Portland, Oregon, United States. This pharmacy offers a wide range of medications and health products to meet the needs of patients. In addition to pharmacy services, Kaiser Permanente Gateway Pharmacy also functions as a store, providing convenient access to essential health supplies. With a commitment to quality care and customer service, this institution serves as a trusted resource for the community's healthcare needs.
Photos of Kaiser Permanente Gateway Pharmacy
1700 NE 102nd Ave, Portland, OR 97220, United States
Opening hours of Kaiser Permanente Gateway Pharmacy
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Kaiser Permanente Gateway Pharmacy
"Always busy but great friendly fast service"
"Ridiculously long waits usually. They need to bring back the line dedicated to people picking up refills who already took the time to call it in, but that line hasn't been seen since pre-Covid. I'm so tired of having to wait behind a gaggle of dimwits who waste time trying to find their ID & Kaiser card after they're called to the counter, or people who didn't bring any ID and don't know their member #, or better yet, ones who haven't even called their order in yet, much less confirmed it's ready for pickup. The staff there are fine, no complaints, so I guess my main criticism is towards their policies & procedures, as well as my ever-waning faith in humanity."
"Here to drop of labs. This is my Kaiser clinic. Easy to access and close to home."
"This is the second time I've been to this pharmacy. It seems like every I come in I'm always the last person to be called. Pulled ticket 149 they called everyone but my number. Once it got to 161, I complained. 10 minutes later they finally call my name. Seems werid especially when I'm the only black person in the waiting area"
"There is a review that I want to write after doing some thinking. Well, after I got a text message stating that the fluoride for my son is ready for pickup, I went there yesterday. I processed to the "pickup/refill" lane and waited a few minutes. I saw a few staff/pharmacists assisting other patients. I patiently waited a few more minutes. I then went to grab a number, which I was called quickly. I arrived at a window and met with a technician named Leah N. (spelling?) . I told her I was there to pick up a prescription for my son, she say: "why are you there, you should be in the refill lane". I explained to her and told here that no one was there. She then pointed out to me that there are someone there right now. She then said since I have the number already she can help me now. After she got my prescription, she slammed it on the table and said: " What else can I help you". Overall impression for my experience: The customer service did not meet my expectations. Anyone behind the counter in any professional setting should be kind and compassionate and go the extra miles for patients/customers. On the bright side, there was a petite younger staff did help me a week prior with the refill and she actually took her time to sign me up text message and my son's ID numbers. For that I gave her a 5 stars."
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