Elm Street Pharmacy

"The staff here are nice, but I would not recommend this pharmacy in its current state. My normal experience is arriving, then waiting 5-10 minutes with no one acknowledging me existing. I just had to wait around 15 minutes in the drive through, despite there only being two people in front of me. It is a far cry from other smaller pharmacies I've used, where I'm acknowledged immediately once I get to the desk, and where others in front of me are dealt with in a minute or two at most. Please hire more staff so that you can have two distinct lines, both inside and outside, and process people with more rapidity."

"A couple of months ago I was trying to get my heart medicine from them for a little over a week. They refused to give me any of my medicine because they couldn't figure out my insurance even though my insurance was good till next year. I ended up having to wait over a week for my heart medicine. I was having chest pains for over a week and now I'm trying trying to get ahold of the pharmacy again to get my refill but they won't answer the phones. This is the most incompetent pharmacy I have ever been to."

"According to the hospital, Elm st. lost my prescription. Come to find out, they use FAX MACHINES to fill orders, and losing orders is a regular occurrence."

"These people are amazing! Super friendly and helpful. Quick service and the drive through makes it even easier to get in and out. Very knowledgeable and charismatic staff."

"Phone tree is broken and there's no way to reach them by phone Update: this place just loves wasting everyone's time. They tell me my prescription should be ready in an hour, and even by the next day they act like they have no idea what I'm talking about and haven't been filling any prescription. I switched from Walgreens because the line was terrible but at least I got my medication there."