Beachfront Manor 2855 Northwest Inlet Avenue, Lincoln City, OR 97367

"Both my husband and I have left reviews of our most recent stay at the Beachfront ... absolutely beyond disappointing. Rude staff, dirty rooms, garbage left on the floor in our room from previous guests. And worst of all, broken GLASS all over the balcony that we stepped in, to get to the hot tub at night. My husband cut his foot open. When we mentioned this at checkout, the staff could not have cared less. Completely complacent with subpar service. The heat and fireplace was not working in our room during our 2 night stay. No compensation was given, and when I asked for an extra blanket the staff was rude and questioned why I would need it. MAYBE BECAUSE IT'S FEBRUARY ON THE OREGON COAST AND IT'S COLD WITH NO HEAT?! Just so utterly disappointing to see this place slipping. It has increasingly become worse over the last couple of years with rude staff and dirty rooms. Won't be going back."

"This was my 4th stay here with my wife. Unfortunately the cleanliness and staffing had gone way down hill. The positives from our stay was that the location, and view is wonderful. We also didn't hear any noise from any other occupants. The negatives: upon arrival I was informed that had fireplace in our room didn't work but that we would have a space heater for our room. (No compensation was offered for the lack of listed amenity). When we reached out room no space heater could be found, we called the front desk and asked for the heater, we were questioned as if we were lying. Eventually a very small heater was brought us. We got in our hot tub later in the evening (after dark), when I got out of the hot tub I stopped in broken glass and cut my foot. After taking care of my bleeding I checked the deck for more glass and found shattered safety glass all over. We called the front desk and they came down apologized and offered first aid supplies and swept up most of the glass (I found more the next day and cleaned it up myself). We were cold that night because the little heater wasn't enough to keep the room warm, so we asked the front desk for an extra blanket, we were rudely told that we were already given a heater and begrudgingly given a blanket. Also lots of dead bugs in the window tracks, an empty water bottle of the floor from the previous occupants and getting in the shower. When we checked out after our stay I told the front desk about our issues and was given a flippant response of, "sorry to hear that I'll tell my supervisor." No offer for partial reimbursement and even a sincere apology. Due to poor cleaning, broken fire place, shattered glass, and lack of attentive staff my wife and I are disappointed that we do not plan on returning to the Beachfront Manor for a long time, or until we hear of improved management and care of the facility."

"Booked this as a two night getaway to destress before having surgery. The main draw was the hot tub on the balcony and the fact that it is ON the beach. What should have been a great weekend was meh thanks to this hotel. First, you have to check in at their sister property. Annoying but doable. Second, the padded neck rests in the hot tub have MOLD ON THEM. When I asked the front desk if they could have someone clean them I was given a very flippant response. The room had cleanliness issues as well, dust a mile thick on the fan, trash behind the bed and stuff from previous occupants left behind. The view is stunning. But think twice before booking."

"We booked a beachfront king with private hot tub. The room was clean and modern looking however our hot tub was lukewarm and broken upon arrival and the fire place was also not turning on. Maintenance was not available to come fix our hot tub but thankfully the staff were very understanding and relocated us to an oceanfront jacuzzi room at Starfish Manor (Their sister property next door) AND gave us a partial refund. Very kind and helpful staff with clean rooms, but not having a hot tub for our stay was a bit of a bummer."

"Really enjoyed our stay here! The bed was comfortable, and the room was very clean and cozy. Easy beach access from stairs behind the hotel, and we even had a nice view of the ocean from our room. We were concerned about an issue with a third-party booking app, but the front desk made it easy and worked with us to fix the problem completely. Thank you for a great stay!"