Fred Meyer Pharmacy

"I'd like to praise the incredible staff who work tirelessly in the pharmacy department. They are knowledgeable, kind, & "go that extra mile" with their services. Thank you, each staff member for your commitment to each client."

"Pharmacy technician Esther has ZERO customer service skills. She is a very rude woman that lacks communication skills. Great job on that one."

"A pretty hit or miss experience based on who is working the counter. I will say, I had one pharmacist ask me some really well informed questions and essentially, give me a better opinion than my doctor did. This interaction alone was great and I deeply appreciate her being alert and concerned."

"They tried to fill my subscription with a substitute because they were out of what the doctor prescribed. The problem is, although the substitute was similar, it was NOT equivalent or an appropriate substitute. The person at the counter was arguing that it was acceptable and fine, I asked for the Pharmacist. The Pharmacist agreed that I was correct, the drug I had been given was not an acceptable substitute, it was different. Thank God I was paying attention and knew what I was supposed to get. Pay attention to what the doctor prescribes and compare it to what the pharmacy gives you. The wrong drug could be deadly, especially when taken in combination with other drugs. Very, very scary, extremely dangerous, and absolutely unacceptable!!! And oddly, just 30 minutes after I left, I got a call that my prescription was ready. So perhaps they had not been out of the correct drug in the first place? Perhaps the person knew a mistake had been made and telling me the item was out of stock was a poor choice in trying to cover up that mistake?"

"Not the best. Had the pharmacistist yell at me when I said "you are not turning this back on me" (after 4 hours of my time and energy calling 7 agencies, my doctor's office twice, OHP client services, IHN and my previous FM pharmacy twice...), The pharmacy tech screamed rudely, "no your not turning it back on me!" And hung up. Never had so many headaches trying to pick up a script. But wait! There's more. Every week for the next 3 weeks I had the same frustrating issue. Multiple calls, agencies, clinics, pharmacies resulting in over 30 hours of my time and energy wasted. Do a favor to yer brain... get yer script anywhere else and save yerself the pain"