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Albertsons Pharmacy
1690 Allen Creek Road, Grants Pass, Oregon, United States
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About the Albertsons Pharmacy
Albertsons Pharmacy is a trusted drugstore and health institution located at 1690 Allen Creek Road in Grants Pass, Oregon. Our pharmacy offers a wide range of prescription medications, over-the-counter remedies, and health products to meet all of your healthcare needs. Our knowledgeable pharmacists are dedicated to providing personalized care and advice to ensure you receive the best possible treatment. Visit us at Albertsons Pharmacy for all of your pharmacy needs in a convenient and welcoming store environment.
Photos of Albertsons Pharmacy
1690 Allen Creek Rd, Grants Pass, OR 97527, United States
Opening hours of Albertsons Pharmacy
Monday:
14:00 - 19:00
Tuesday:
14:00 - 19:00
Wednesday:
14:00 - 19:00
Thursday:
14:00 - 19:00
Friday:
14:00 - 19:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 16:00
Reviews of Albertsons Pharmacy
"I was just at the pharmacy and was told to shut up and listen regarding my prescription. This is a new prescription for insulin for my wife. It is 5 miles one way to pickup these prescriptions. The first attempt to pickup the prescription the pharmacy indicated the doctor requested 3 pens of long acting insulin but they only come in 5 pens. We called the doctors office and they called us back to inform us it was corrected. So I made the 10 mile round trip again to pick it up. I waited in line for 25 minutes only to be told that the prescription was wrong again. And I sighed and said we went through this yesterday. The tech then told me to shut-up and he would explain to me what happened. The doctors office coded it wrong and now it showed the wrong type of insulin. And that I would have to call the doctor to get it corrected. I have no control over this order process. Why the pharmacy tech couldn't pickup the phone and call the doctor (I work in healthcare I know they can do this) is beyond me. Instead I have to drive 10 miles round trip and wait days for a prescription. I guess I understand why Savon only has 2.4 stars here in Grants Pass. I am switching pharmacies today."
"The staff has usually been pretty friendly when I go, but there always seems to be some sort of an issue EVERY MONTH I go get my prescriptions filled! Also, when I call they hardly answer the phone, if they do answer they hang up without saying anything. When I've tried calling right back they turn their phone lines off! They definitely need to hire more people, and preferably people that'll do their job correctly!"
"The technicians and clerks all need retraining. Especially in customer service. I understand sometimes errors can be made however they do not take responsibility and blames the customer. Very rude, unfriendly, bad attitudes and they lie to your face. They do not communicate to the customer when the med is unavailable. They just cancel the fill without notification. They’ll tell you we will fill it when it’s available but they don’t. They all seem unhappy and unwilling to help. Never been to a pharmacy so lacking in empathy."
"Dropped the ball multiple times. When pressed for an explanation the person on the phone was noticeably upset with me. No concern about the fact that my medicine is 10 days overdue and if I hadn't pressed them, I'd never get my prescription. Horrible service."
"Its a 50/50 if there is a long weight. But they have always had what I need when I get there. But I also call before I head in to make sure. My phone calls have always been answered. If they don't have it they order it. If insurgent cover it they have explained to me why and what I can do. Very great service and friendly people"
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