7-Eleven

"Today around 4pm, my wife and I came to the store to buy a few snacks. We were trying to use her app as it has many unused points. The masked lady behind the counter was arguing with a customer about it he paid $5 or $5.25. So, when it came to our turn, she was still being rude and snipped at us for not knowing how to use the app. Now, I understand that the area isn’t the greatest and maybe the clientele isn’t the best, but it doesn’t give her the right to be rude! Her job is to provide customer service to 7-eleven customers! Needless to say, this particular 7-eleven won’t be seeing any of my money anymore!"

"I shop here every day on my way to work and get along with the manager and staff, however yesterday I noticed a charge of $8 to my debit card that I did not recigniz nor did I make because I was at work at 7:18am. I spend $10.47 when I for 3 tuns of ON pouches, so I called bank, ordered a new debit card and will use cash there from now on, nobody there could help me with transaction records at that time."

"The older woman that work there stole $5 from me when she was given me back my change. I saw her slip the $5 in her pocket, I have been shopping there for a couple of years and I thought she and I had a good relationship with comes to customer and seller. If she needed some money all she has to do is ask me, I will be willing to help her. Now they lost a customer."

"The time before my most recent visit I had the same cashier. And no more than I walked out the door did I realize I had a badly beat up energy drink can. The top was all puffy like it had been dropped. Boy my huge mistake for not noticing it before I walked out. Cause I no more but walked back in to ask for a new one . Same cashier as tonight. Was totally rude absolutely would not consider helping me out with a replacement. Horrible lesson learned. I was so offended by how he treated me. I simply said keep it out of principle. I know that I live in a tougher neighborhood, and no doubt this store handel's a interesting crowd. I grew here and my mother was also a business owner in the same area but just down the street. 92nd and Powell. Tonight I mentioned the incident and how he had handel the situation. He no more than gave me a yeah I remembered it, but showed no remorse and simply did not give a damn attitude. I live in not far and work very close by and in a home paying mortgage for 10 years now a resident in my forties that tend to buy just what I need and not waste money on something I feel is not saleable or safe. It's too bad I have stop tipping the guy because long before that I caught him purposely under change me as well so I have had two very bad service experiences for the same guy. And when he's not interested in learning the very long time local. I going to limit my visits all together and travel further and or keep a very sharp eye this guy and on my order. Its a shame when you try to be nice and just get that go to hell look in the end. Wow. Couldn't believe this guy."

"The man was really nice. So I got a slurpee and tried to use a coupon my friend sent me. Even though it didn’t work, the man said that even if I didn’t have enough money he would give it to me because it would be wasteful not to. Afterwards I had to get my friend one too, when I was letting for it I accidentally spilled it on the floor. The man cave over with a towel and gave my friend a refill. And it was all normal price! Thank you so much!"