Rocket Mart

"new management, very friendly, good food"

"I love the chicken of this store you guys need try"

"Avoid this place! The pump came apart on my husband and he got diesel fuel all over him. The manager, Shannon, yelled at me when I asked if my card was being charged. She didn’t offer to do anything to help. I asked for the owners phone number and she kept yelling at me so we just left. If you are the owner please reach out to me to make this right."

"Called on 01/29 at 1:11pm asked if they had a particular item in stock and the clerk (woman) stated that they usually carry them but she didn’t have time to check. Isn’t that your job lady, quit being lazy. It doesn’t take much to walk over and check. I’m an hour away I’m Not traveling an hour just to check myself."

"I stopped about 4pm Thursday to try the chicken and get some fuel. The heavy set lady with red hair behind the register was very rude to me and and to the fuel staff outside. There was a minor pump number mistake and probably my fault. But for what it was, It seemed to be a simple misunderstanding and could have been corrected easily. But instead, she decided to make a scene and verbally argue with me. I don’t care who you think you are behind the counter, but customer service is first and she needs to be professional and treat people with respect. The chicken that she packaged for me was old and had a chewy texture. I had heard that the chicken was Good but it guess it just isn’t fresh at 4pm, or she decided to give me what was left from earlier in the day. I hope at the very least, her manager will address her attitude, and correct the situation with customer service training. I am just passing through Hermiston. However, I think it is important that this is known. There are many choices to stop for convenience items and fuel through town. My first experience with rocket mart was Not Positive."