Rite Aid,

915 Northeast D Street, Grants Pass, OR 97526

"By far the absolute worst pharmacy I have ever been to. They do not care about respecting your time ( Some medication is time sensitive) If you are not in that line of work to help people DO NOT BE IN IT AT ALL. My partner and I both went there NUMEROUS times with copies of the prescriptions and our Vet tried to call it in 3 times for our pet with heart issues that needs meds at certain times. We were told they would not answer the phone and were told they couldn't get us a supervisor that only the pharmacist could talk to us who kept sending us back to the drop off line. In total it was about 3 hours of the run around on top of our Vet calling ALLLLLLL Day long. Not acceptable by any means."

"So, four years ago I gave a scathing review of the pharmacy. In the past few months there seems to be alot more friendly staff here. They genuinely seem nicer. The front of the house has always been solid here aside from the price gouging, not the employees fault. Anyways, much improved. I wanted you to know that we notice you!"

"I switched from Williams Hwy to D St location and things were very nice the first few months. However, I now can rarely get through on the phone, prescription is NEVER ready when it is stated it will be, been put on hold for over an hour only to be hung up on, get hung up on instead of even being put on hold, the list goes on and on. I realize that due to closures, remaining pharmacies have become overwhelmed, but I truly feel that this is used as an excuse to deliver subpar service on a continual basis. Very disappointing"

"Less than one star should really be an option. Not only do they never answer their phone, they also do not treat their customers with consideration. Prescriptions are NEVER filled within a reasonable hour (even after waiting all day) and the staff in the pharmacy act like they could care less. Staffing issues are everywhere, it’s a lame excuse that this point. Just making eye contact and letting people known the pharmacy is doing the best they can would help. Or maybe send out prescription updates so a trip to town isn’t wasted."