Safeway

"Super disappointed in this cake this is the only place I have ever gotten cakes from kennewick and pasco Albertsons and Safeway the last few times in kennewick just hasn't been it, it has always been really good service in the past but lately the service is sad really and now it reflects in thier work please management get these girls happy cause I love your guyses cakes, either way the cake was still so good just disappointed in the print they did and I didn't even get a call about it and no explanation except "im not the one who did it" smh ... whatever the problem is for these girls. I hope it gets better.."

"This Kennewick Safeway had some of the best customer service I've ever experienced! The front-end manager (I think?) opened another checkout lane when she saw that there were people beginning to form. After I checked out, I was walking to customer service, and the clerk that was there walked off as I walked up. The same manager came right over and helped me there with PowerBall tickets. She was patient with me (I didn't know what my husband usually bought, but knew it totaled $30, and she helped me figure it out) and was overall fabulous! My only regret? I neglected to get her name. She deserves to be recognized."

"Alfonso, is the butcher - he is amazing. I have worked him each holiday for years. He goes above and beyond to make sure everything is just right. I know I can count on him for whatever I need."

"I love the new update. The store is always clean and organized, cashiers are always super friendly and I’m always greeted by other employees throughout the store. BUT the deli department could really use a boost as far as customer service goes. I’ve went to the store countless times attempting to get a deli sandwich, breakfast sandwich or burrito made and almost every single time I was given an excuse as to why they couldn’t do it. The sandwich bar isn’t working so I can’t get a sandwich made…but they are literally making sandwiches as I stand there to put in the grab n go case. They don’t have this ingredient or that ingredient but I know they have the ability to go out and grab those items off of the shelves, they just choose not to. Out of all of the trips I made in an attempt to get an item made, I was only able to get something twice. It would be nice if the customer service in the deli department matched the rest of the store."