Johnstone Supply

"Excellent customer service. Answered all my question quickly and helped me get the parts i needed."

"To those of you who are whining about Phill I have purchased from him for many years at the various wholesalers he has worked for. what you are calling rudeness and poor customer service was probably your own fault for misunderstanding his sometimes dry sense of humor or you could have just been a bit of a jerk. I cant count the number of times Phill has gone to bat for me when I had a problem and the same goes for all of the counter staff. and no if you are not a licenced contractor they WILL FOLLOW company policy and not sell to you. The same goes for any other supplier in town. This protects their reputation when the average fix- it myself homeowner screws something up and burns his house down. And yes when I have a return I also have to justify it which is as it should be. In summery these are a great set of people who are respectful and honest, also if you want to buy wholesale get a licence like the rest of us had to."

"These Guys are excellent. Always friendly, and helpful. Ask for Phil -- He will take care of all your needs."

"OMG Worst customer service I have had in 20 yrs. Completely shocked at how rude and disrepectful counter guy Phil was and his manager didnt care. The prices are 30% higher than Thermal supply. I only went there because I bought the last blower in stock at Thermal. Another customer destroyed for life..."

"They would not sell me a small part because my HVAC contractor is their customer. Almost makes me want to fire my contractor. Hopefully their arrogance will be rewarded with failure"