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Portland Direct Tile & Marble
4411 Northwest Yeon Avenue, Portland, Oregon, United States
About the Portland Direct Tile & Marble
Portland Direct Tile & Marble is a premier home goods store located in Portland, Oregon. We offer a wide selection of high-quality tiles and marble for all your home renovation needs. Whether you're looking to update your kitchen, bathroom, or outdoor space, our expert staff is here to help you find the perfect materials to bring your vision to life. Visit us at 4411 Northwest Yeon Avenue and let us help you create the home of your dreams.
Photos of Portland Direct Tile & Marble
4411 NW Yeon Ave, Portland, OR 97210, United States
Opening hours of Portland Direct Tile & Marble
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Portland Direct Tile & Marble
"I've walked into many tile places and had to beg for help. Not the case here. I was able to browse peacefully without anyone asking questions but when I was ready to make selections they were more than available and helpful. The staff gave me ideas that I hadn't thought about and suggestions that were very creative. I cannot say enough about how happy I was with the service and the variety"
"I was sold a tile, which they told is great because it’s water phobic. Great I thought, now I see it’s water phobic and dirt adoring. Look at pictures we can’t get it off with anything. These are water and soap stains. We used a steamer a tooth pick, and every kitchen cleaning product we could think off."
"Update: We were contacted directly by the owner to discuss our experience and find a suitable resolution. She agreed the tiles were darker than they should have been. She contacted the supplier and replacement tiles were quickly sent. Our issue has now been resolved. We do still feel the first person we spoke to about the problem should have handled things differently, but overall we are happy with the product and the service we received from the owner. Original review: Horrible experience. We went in with samples asking for a specific color of travertine tile (ivory) We were provided with pictures of the tiles they had available in stock in their warehouse. The tiles in the picture were a good blend with the ones we already have on our project so we ordered based off of the photos provided. 20 out of the 50 square feet ordered are not even slightly close to the photos provided. They are so far off as to be completely unusable in our project. Not only is the color significantly darker, they are also unattractive. These are natural tiles so some variation is anticipated but these are extreme. We aren’t talking about a few tiles here, we are taking about almost half the order included these dark tiles. We asked to exchange them for ones more in line with the ones we agreed upon based on the provided image but were told the color falls in the “acceptable” range so they don’t offer any exchanges or refunds. I guess it was our mistake trying to support a local business. I suggest sticking with a big store like Home Depot or Lowe’s where at least you can purchase one square foot at a time and return any that aren’t as described or below expectations. Lesson learned."
"Everyone was very helpful. Excellent customer service. High quality products. I know I paid a little more per sqft, but once I understood why the tile I liked cost more than other places, it made sense. And this project was for my home, so I wanted the best, and that's what I got."
"Victoria at Portland Direct was exceptionally helpful and creative getting granite tile to match our existing installation. Even to the extent of laying out larger tiles from the warehouse and sending me a photo of what they looked like. From ordering to shipping to delivery, she was very helpful, especially when there was a glitch with the shipper. I could not have asked for greater customer support. The granite tile we ordered was beautiful and wonderful quality."
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