River City RV

"I was looking to purchase a travel trailer to ship back to Hawaii to live in. The folks at River City RV were super helpful. They allowed my parents and I space to look at their stock. While there, I never felt pressured to make a decision or coerced into looking at trailers outside my budget. They were knowledgeable and made the shopping experience fun. When it came time to purchase, the sales and finance teams bent over backwards to provide an amazing financing solution for me. Unfortunately the financing fell through because of the differences between how the bank and Hawaii DMV needed the title handled. This was NOT River City RV's fault. They worked tirelessly to find a solution to the problem. It just wasn't in the cards for me. Even though I was unable to purchase the trailer from them. I wanted to let anyone shopping for an RV know they should be your first stop. They are locally owned and family operated. Their staff is kind, considerate, and hospitable. River City RV really did show me Aloha. I have no doubts they will shower you with it as well."

"I would just like to say how professional and hands on you all were. Having no knowledge of RVs it was clear to me, you guided me through it without making me feel inept. First of all Kobe greeted me right away and let me discuss my issue, because believe me, I'm the type of person had I gotten any negative interaction I would've turned right around and left. Personality is a big thing with me. The rest of the group in the office was as welcoming as well. He, Kobe checked up on me during the process without annoying me, which is big. Mark who delivered the RV to its station, with I apologize I don't remember the other gentleman's name was wonderful too. Then there was Matt. This man is a gem. Polite, knowledgeable and patient. I could go on and on about him. You all are lucky to have him as an employee. He represents your business to the highest level. There wasn't one person that I interacted with that didn't treat me with the best of intentions and respect. Therefore, I would in a heartbeat return to you should I be looking for another RV. My referrals of your company have already started and I wouldn't hesitate to tell anyone to see You all first if they're considering buying an RV. Thank you again so much. Linda Rolf's"

"In late December 2023 my wife and I purchased an large 5th wheel trailer, when I showed up to pick it up I had brought a goose box hitch that I was planning on installing so I could tow the trailer with my existing goose neck hitch, the team offered to put the goose box hitch on for me and did this quickly and at no charge. What took them about an hour would have taken me a few hours and it was greatly appreciated!!! We also had an excellent sales person that didn’t play any games or do anything that wasn’t very professional. Our overall experience was excellent and we would recommend them to our family and friends. Well be back!"

"River City RV made buying a breeze! We are so pleased and happy with our decision to purchase from them again! We went in as “just customers” but left as friends! They are simply just an awesome group of people, Great Customer Service and Honest! We really appreciate everything they have done for us…they went above and beyond! River City is our Go to!"

"From talking with Nick the salesman, to paying for our new Valor, to Matt working on it and showing Emery through it and the cleaning person doing an excellent job we are so happy with River City RV. Everyone did what ever they had to , to make sure our RV was ready to take delivery. Thank you River City RV , we would highly recommend you to everyone."