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Craft Collection Salon
1221 Riverbend Road Northwest, Salem, Oregon 97304
About the Craft Collection Salon
Craft Collection Salon is a premier hair care institution located in Salem, Oregon. Our experienced stylists are dedicated to providing top-notch services to help you achieve the perfect look. From haircuts to color treatments, we offer a wide range of services to cater to your individual needs. Our salon is conveniently located at 1221 Riverbend Road Northwest, making it easily accessible for clients in the area. Visit us today and experience the difference at Craft Collection Salon.
Photos of Craft Collection Salon
1221 Riverbend Rd NW #110, Salem, OR 97304, United States
Opening hours of Craft Collection Salon
Monday:
09:00 - 17:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
09:00 - 17:00
Reviews of Craft Collection Salon
"I always have a fantastic experience with Allison! She takes the time to listen to what I want and offers great suggestions. She did an amazing job getting my hair where I wanted, even with the ABSURD amount of box dye that was on it. She is always friendly, professional, and makes sure I leave with exactly what I came for!"
"**Update to respond to “owners comments”* “We apologize for not meeting your expectations during your appointment. We conducted an extensive consultation (a brief conversation before hair service- same day) and believed we had aligned on your goals, the longevity of the tone (I specifically asked for my hair not to be purple. Didn’t know I had to specify gray as well), and were clear about the timing and costs involved (I had a 3 hour appointment scheduled. When it was clear you wouldn’t be done in that time I asked you how much longer due to my time constraint. You said ‘Maybe an hour’ putting me at my absolute latest time I could leave and still get my kids. You took 30 mins longer than that promised time), (at NO POINT did we discuss cost or a requirement to tip). We appreciated your feedback and promptly scheduled a same-day appointment (Nope. No appointment scheduled.) for the adjustments you requested. Unfortunately, you were unable to attend this appointment (again, nothing was ever scheduled. I told you I would call you back after checking things in my schedule. I called you back and never received a reply) and despite our attempts (ZERO attempts - literally not one phone call or message), we have not been able to reconnect with you since. Our mission is to maintain transparency with our clients and assist them in achieving their hair goals. We apologize for any inconvenience this may have caused you.” I visited Tanika for the first time a week and a half ago. I chose to try her out because she specializes in vivid colors and figured she has to understand blonde (of which I am) in order to make the vivid colors work. Previous people who have done my blonde didn’t make it light or bright enough so I thought her experience would translate well. I looked at her instagram and she even had blonde pictures in there and I felt confident about giving her a try. I mentioned I have well water and tend to run warm and wanted to tone the blonde cool to make up for it. Previous stylists haven’t done this enough to last more than one wash. She asked me how cool I wanted it and I said “I don’t want it to be purple,” as that had happened before when toner is left on too long. She told me she was going to do a Malibu treatment on my hair to help remove left over hard water residue. Well, I came home with gray hair. I washed it twice that same night to strip it out and it hung on still. I usually only wash my hair twice a week and washed it 5 times in the first few days, with still a gray tinge. As a result, any treatment she put on was most definitely stripped away. In addition to this, my appointment was scheduled for 3 hours for blonding and a cut, which is what I’m used to with other stylists. Thirty minutes out from the expected end time of the appointment I asked her what she was thinking on time. She told me maybe an hour. I told her I had to leave by 2 (about an hour from the time I asked her) to be able to get my kids from school in time. At around 1:45 I knew there was no way she’d be done in time and I had to call the kids grandparents to pick them up. I got done around 2:30. I think she did ok on my foils, though I’ve been so distracted by the gray I haven’t been able to notice. She also did a shadow root to ease with grow out and all of that was gone after the first day’s washing. I contacted her the next day to let her know it was too gray. She offered to have me come in that day or the next morning. I had to check some things and called her back. She never returned my call. Honestly, I don’t need her to strip it from my hair. I can do that in time. What really bothers me is how much I was charged for being so unhappy. It was almost $500. I wasn’t going to tip when I saw the outcome, but their system did not allow for no tip. I found that odd, and tipped 10% (the smallest option). I’m annoyed with myself for not speaking up then, but by the time I was blow dried and rung out I had been there more than 4 hours, in a rush to get to my kids, and a little in shock."
"When I first visited Allison, I had THE most damaged hair. She was able to work it to my desired outcome and recommended products to help heal and strengthen my hair. Just a few short months later and my hair has little to no breakage or damage. Love the work and color Allison’s preformed on my hair!"
"Worked with Allison to have my hair touched up after I had my son because I was due for it and it was perfection. I wasn’t sure what i wanted and left it in her hands and she took great care of me. I got so many compliments after the appointment! Would 100% recommend! ♥️"
"I absolutely LOVE this salon and I have been to a lot in my time! Tanika is such an amazing vivid colorist and takes her time to make sure everything is perfect and is amazing at making sure my hair looks 100 percent perfection! I’ve been going here for a few months now and am so glad I switched! The salon is clean and a relaxing atmosphere! I highly recommend this salon to everyone who compliments my hair!"
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