Healthy Look Salon 19273 Molalla Avenue, Oregon City, OR 97045

"Got referred by a friend to come see Mersadez and she did an amazing job doing my hair. Absolutely feel better than ever after a beautiful cut and color. Thank you !!"

"I go to Mersadez Scott and have been for over a year now. She is incredibly talented at color! I’m a licensed Cosmetologist so I’m very picky about my hair. Mersadez has a love for her craft unlike any stylist I’ve ever been to and that makes the experience so special to me! Don’t know what I’d do without her!"

"Mersadez did a FANTASTIC job on my hair. I came from a different place and had large un natural looking brown and blond highlights. I hated the way my hair looked so chunky and didn’t look blended at all; but she took me on as a new client and DELIVERED. She was able to bring my hair back to life and I absolutely love it. She’s wonderful and so sweet to chat with."

"I got my hair done here back in October and after months of consideration and conversations with friends and coworkers who also had questionable experiences here, I've decided to leave my review. Not only were the services provided not to standard, the customer service was the worst customer service I've encountered ever. I understand how difficult working in a customer service field is and how hard it can be to maintain professionalism. I booked with Lisa and initially it went great. I was looking for a last minute reverse balayage for my brother's wedding to smooth out a grown out full head bleach and when I reached out to Lisa, she worked around my schedule. She was a little late to our appointment, but I thought nothing of it considering how late in the evening she was willing to get me. After I showed her what I wanted, she told me that with 40 or so years of experience under her belt, my vision would be easy. After three hours of work, I left that night with wet hair because of, I assumed, how late it was. So, I couldn't tell exactly what had been done, but I assumed it was done well and was grateful for her flexibility. I tipped her a 30 percent tip, so overall it was around 270 I believe. The next day I was able to look at what she had done. My hair ultimately looked the same as it did when I walked in - a big branded stripe from where my roots had grow out. The only difference was my roots were now warmer than my natural color. Now that it has grown out it looks pretty strange - stripes of bleached blonde, warm orange, and the cool brown of my natural color. I attended my brother's wedding in Colorado and when I returned I reached out requesting an additional appointment to fix the issues. I found Lisa to be a little defensive and invalidating and ultimately got a weird uncomfortable feeling. After a lot of indecisiveness, I ended up cancelling the appointment at the last moment via phone call. In response, Lisa told me that her time was valuable, though I did assume the follow up appt was going to be free considering. I understood her frustration toward a late notice cancellation, but without getting a word in, Lisa also went on to tell me that my hair had already been "f-ed up" and that she shouldn't have taken me on as a client. This confused me because at the consultation, I asked Lisa (as I always ask) if this was something she felt confident doing. That evening, I reached out to the owner. We both has a kind, honest conversation that I felt really good about. She said she couldn't get me a partial refund as requested, but instead asked me for the opportunity to fix what Lisa had done, and I agreed gratefully. However, ultimately what she ended up doing was throwing about 5 highlights on the top layer of my hair while she worked on another client and then handed me off to her high-school-aged assistant. I didn't see her until I was walking out the door, eager to never see the business again. Additionally, I didn't ever receive any kind of apology from neither owner nor Lisa. The owner simply said that some people just don't get along, as though a 270 dollar exchange, a 30 percent tip, and a claim to professionalism wasn't incentive enough to show basic cordiality. Overall, I left feeling cheated, frustrated, and embarrassed."

"I have gotten my hair done by Mersadez and few time now and every time I have been blown away by how good it look. She is so sweet and friendly and makes sure you get what you want."