Verizon
170 West Ellendale Avenue, Dallas, Oregon 97338
About the Verizon
Verizon is a well-known telecommunications store located at 170 West Ellendale Avenue in Dallas, Oregon. As one of the leading providers of wireless services in the United States, Verizon offers a wide range of products and services including smartphones, tablets, accessories, and data plans. Customers can expect top-notch customer service and expert advice from the knowledgeable staff at this location. Whether you're looking to upgrade your current device or switch to a new plan, Verizon has everything you need to stay connected.
Photos of Verizon
170 W Ellendale Ave #100, Dallas, OR 97338, United States
Opening hours of Verizon
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Verizon
"To make a long story short….we’ve been Verizon customers for 17 years. We’ve dealt with this location on and off since it’s close to our home….mostly when purchasing or upgrading devices. We just purchased two new iPhone 15 pro max’s from them a couple weeks ago. I went in today to pay off our new devices as you have to wait until after the return period to do so (that was the first head scratcher) I was told I had to wait because Verizon doesn’t want to pay me back $2400 if I decide I don’t like the phones. Ok. So I retuned, I had cash for one phone and was going to use a card for the other. The woman who helped me at the counter was very sweet and friendly or I’d be giving negative stars if I was able to. Since it was a split payment she needed to call her boss for assistance I believe his name was Brandon. He very rudely informed her they don’t “typically” accept cash for device payoffs because “they aren’t a bank”. At this point I’m angry. Not with the woman who was helping me but because of the rude snarky attitude from her boss. I proceeded to pay for my one device and then got online to pay the other after depositing my cash in my bank account. I have noticed other reviews complaining about the managers attitude so seems this is a trend. Unfortunately this location just lost our businesses for good. In the future we will purchase directly from Apple or we will use a different location. Shame shame. Not only was the behavior rude to the employee it was rude toward the customer (me) as well!!"
"Customer service was great! We bought our phones at another place and I wish we had gone there instead. She answered all my questions, helped with everything that I needed."
"Manager Brandon was beyond MAGNIFICENT. He helped set up my phone for flight I’ll be taking soon. I would have been stuck at home without his help. Friendly/Helpful/Spectacular Service."
"Brandon the store manager seemed great at first I got a phone from him and set up an account Fast forward 2 weeks later I went in today to purchase an Apple Watch and granted he was busy as it was jam packed but he eventually got to me. Once he did I asked to get the Apple Watch 9 he told me that was not in as it was a pre order so I said the 8 would be fine. He looked up my account and started to get irritated for some reason. And just said “you know man the vibe is off and you really don’t know what you want so I’m gonna have to refuse service and you can take it up with corporate” and then proceeded to ask me to leave. I did as I did not want to make a scene after he just humiliated me in front of a store full of people. I ended up going back later that day to ask why I was being refused service and he told me that “I just can refuse service to anyone I want” and I then asked if I offended him he then said “no nothing like that you are just being refused service bye have a nice day” then he laughed at me as I walked out. Will definitely be cancelling my services with Verizon this was the worst experience I’ve had at a Verizon store. Brandon is not a good guy. Seems like he gets off on being rude and power tripping."
"I'm an idiot and I'm not the best with electronics. I had a really simple fix for my phone charging, Kirby, the technician could have taken advantage of my lack of knowledge but he didn't. It took him every bit of 3 minutes to fix my issue and there was no charge. My next phone purchase will be from here!"
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