Crash Champions Collision Repair Gresham 202nd
935 Southeast 202nd Avenue, Portland, Oregon, United States
About the Crash Champions Collision Repair Gresham 202nd
Crash Champions Collision Repair Gresham 202nd is a top-rated car repair institution located in Portland, Oregon. Our skilled technicians specialize in collision repair and are dedicated to restoring your vehicle to its pre-accident condition. With state-of-the-art equipment and years of experience, we provide high-quality repairs and exceptional customer service. Trust Crash Champions Collision Repair Gresham 202nd to get you back on the road safely and efficiently.
Photos of Crash Champions Collision Repair Gresham 202nd
935 SE 202nd Ave, Portland, OR 97233, United States
Opening hours of Crash Champions Collision Repair Gresham 202nd
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Crash Champions Collision Repair Gresham 202nd
"I dropped my vehicle off after an accident. Unfortunately I was involved in a domestic violence attack from my now ex partner days later. Now the manager has decided to give my attacker my vehicle. And tell me I'm now SOL. The vehicle was a gift. I was named as the driver of the vehicle. The insurance claim is in my name. Why victimized the victim??"
"My husband and I were rear ended by a drunk driver on 12/31/2022. At that time, due to high needs in our area due to windstorms, ice, and vehicle accidents etc. it was difficult to find a reputable repair shop that had availability within the next 6 months. In March we were able to schedule repairs to our vehicle in with Crash Champions. After several delays caused by the shop cutting wires to the tailgate and needing to send out for extra parts, we were able to pick up our vehicle on 04/07/2023. We had not had communication from our insurance company during that time, which is a separate issue, but they did not tell us that our collision deductible was already paid by them. The person at the front desk processing the vehicle's return to us at first said that we didn't owe anything. I requested she double check to make sure, she came back and said that we owed the deductible. I paid the deductible and got the car back. Later we discovered that the repairs were unsatisfactory, the seals around the windows and back of the car no longer seal causing condensation and whistling and squeaking while driving. We thought we would wait for our insurance claim to close to get our deductible back. In August 2023, I found our insurance company had closed the claim saying it was paid in full by them. I called them to find out about having our deductible returned for our accident found not to be our fault. The insurance company was surprised that we were charged for the deductible as we should not have been and now the Crash Champions was double paid. Insurance contacts Crash Champions, they resolve some accounting issues and claim I will be getting a refund from Crash Champions for the deductible we paid, likely by a paper check within a week. No further communication from our insurance or Crash Champions until I called our insurance at around 9/185/23, who called Crash Champions who informed them that a check was "in the mail", By 10/02/23 we still had not received the check so I called Crash Champions and spoke to them who assured me the check had been mailed on 9/22/23 and to wait another week for it to arrive. Crash Champions called back on 10/04/2023 and offered to refund my credit card for the deductible and would cancel the check, I provided the card info for this to happen. A pending credit sat on the account fora few days but never actually posted and was removed from the account with no credit. We waited to see if it processed, by 10/09/23 it had still not posted. Called Crash Champions to follow up, they told me that it takes time and to wait 7-10 business days and hung up on me. It's 10/12/23 and we still have not received our money back from APRIL and still need to have the car completely fixed by another repair shop as we cannot trust this shop with touching the vehicle. I was hoping not to have to give a bad review, but this is horrible service and I cannot recommend this company to anyone. They will rob you, provide substandard repairs, and there is no "check in the mail"."
"Martin F did a great job on my car! Looks brand new! Super fast and super friendly! Hopefully I don’t have to come back but if I do it’ll be here for sure ! Thank you!!"
"I was able to get an appointment within a few days of my car getting hit. Gigel went over everything with me in regards to the estimate and we looked over my car together. He was so incredibly kind & helpful. I’ve heard of places taking almost a month to get their car repaired but mine only took 2 weeks, just like Gigel said it would. The employees were awesome at communicating every other day to let me know how things were going. I would HIGHLY recommend Crash Champions in Gresham to anybody who has to get their car repaired. Thank you again! My Subaru is driving like a brand new car off the lot :-)"
"crash champions fixed my car like new! $9000 in damages on my toyota corolla. nearly a total loss, but they pushed to get it repaired since I have full coverage through GEICO. They also work with Enterprise for rental vehicles. My car was returned back to me 3 weeks ahead of schedule."
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