Black Rock Coffee Bar 8325 Southeast Augusta National Avenue, Happy Valley, OR 97086

"Today I rolled up to the black Rock with no line, ordered a single Medium drink. The total comes to $4 but the girl at the window trys to pull a fast one on me and give herself a $3 tip, as if I wouldn't notice and just sign. I did notice, I did infact change it back to $0. I can't believe that this girl felt entitled to my money, enough to try and steal it from me. If I hadn't been one the phone and in a good mood I would have used choice words with the girl."

"I will never go here again. I spend atleast $40 a week at this location, and stop by almost everyday. This morning, after rushing over in the snow to get my significant other her drink before work, I was told the lady couldn't serve me at that window because her till wasn't open.. when I asked if she could just run my card through the other comp (which shouldn't have been a problem) she refused and said I'd have to go to the otherside and re-wait inline behind 4 more cars as she smiled thinking it was funny... My girl did NOT get her coffee, and i left extremely upset. Piss poor service, piss poor management. I will never spend another dollar at this location or business. Dutch bros from here on out ✌️"

"Great customer service, really went above and beyond to help me make a custom drink I'd love."

"The Carmel blondie is, without any doubt, the best coffee I've ever had from anywhere. It will get you going for sure and is sweeter than my grandbaby on Christmas Eve. Today I tried the Carmel ginger blondie and was not disappointed. Those girls there at this store get a fat tip every time I come here, and they deserve every bit of it. Great smiles, very polite, and have never gotten an order wrong, even on the busiest of morning and sometimes that lines clear out in the road. Yummy yummy yummy. Merry Christmas everybody."

"The staff here act like they have to do everything as fast as possible and the result is never getting an order correct. Not once in the last 5 times I've gone have I received a correct order. The food is always stale and inedible. I've learned my lesson and will not be returning here."