Appliance & Mower Center 950 Southeast M Street, Grants Pass, OR 97526

"Every time I go in there the staff treats me like a business should treat its customers. Sad thet that stands out. Good job."

"Been a customer for 20 years. They have the best selection, experience, and customer service of any big box store in the entire state."

"As a senior, I have owned over a dozen homes and several rental units, therefore many appliances and with that many appliance repairs and visits from repair companies. None of the repair companies compare to Appliance and Mower Center of Grants Pass, Oregon. Most of my experiences have been in major metropolitan areas with fierce competition and many choices, Appliance and Mower Center is in a relatively small market area where customer service is your reputation. They stand heads and shoulders above any appliance and repair company I have ever used. Why, constant follow through and follow up from the beginning of getting the repair order to the final repair during a 13-week journey with Whirlpool, Asurion, and me the customer. Anna, the owner and Gary the certified factory trained technician are awesome!"

"Tried to shop small business local. Here's what I got: Asked for an American made over range microwave. I was told the Whirlpool they had in stock was American made and $499.00. I mentioned that I had read Whirlpool microwaves were made in China, but was told no. Made in American. Get home and made in China all over the box. Called twice with no answer. Left a message: microwave made in China. No return call. Guests on the way, needed microwave for meal prep. Installed Chinese microwave. Out of curiosity I looked up the price on their website $479.00. $20.00 less than I paid. Same exact model at Lowes $329.00. I don't mind paying a small amount more for local sales and service, but $170.00 more? My fault for being in a hurry, but won't happen here again! Your reply says volumes about your customer service. As a 25 year experienced mower and equipment dealer I have no idea what you are talking about regarding government regulation. I don't think you do either. Made in China, is made in China. As for the $20.00 I was overcharged, keep it...you must need it. Like I said in my review, I didn't expect you, or ask you to compete with a box store. I made a conscious decision to keep my purchase local, just as I wanted an American made microwave. I would have been happy to return the unused and factory boxed Chinese microwave for an American made model if you would have answered your phone during regulat business hours. Obviously I will not be doing business with you in the future."