Burnside Collision

"George and team did a fantastic job on my CX-5, repairing some dents/deep scratches and a mangled side view mirror, and were much cheaper than the dealer. Paint match was perfect. Highly recommend!"

"I am so incredibly thankful for the Burnside Collision team. I will start this long review by saying that I believe there is no better place in Portland to take your car for repair. My Tacoma was hit back in October that ended up causing damage to the rear end. I took it in to get quotes from 4 different shops (3 in Portland, and 1 in Coos Bay where the truck was hit) 3 of those shops quoted me in the $1600-$2000 range for repair (cost was no issue since the other drivers insurance was paying for this - but these numbers are important) Out of the 7-8 people who looked over my truck, Mark was the ONLY person to catch underlying damage on my tailgate. The cost of repair to my truck ended up being over $5000 with the tailgate replacement - If I had taken it to any other shop, that underlying damage would not have been caught or ever fixed. BC was also the only shop willing to fight State Farm on OEM part replacement. They also recommended I get an alignment since my truck was parked while hit - George and mark were both able to get me reimbursed for that expense! Due to supply chain issues, my car was in the shop longer than expected, but I never blamed them for this. Please be patient with these guys, they are working as hard as they can given the current conditions, and the work done here will far exceed anywhere else you take it. I was given regular updates and communicated with over the holidays as much as possible. I am so happy with how it turned out and I know I will be recommending Burnside Collision to anyone that needs body work in the area."

"I took my truck to Burnside after an accident. They were very honest with me and told me that it might be a long time for parts, but that they would work diligently to get my truck repaired and looking just like new. It took almost a year to get the parts through no-fault to their own. I have my truck back now and it looks great. Throughout all this they were, friendly, courteous, and had great customer service. I never once felt like I didn’t have my truck in the right place. I would highly recommend their service."

"Amazing job. Did extra things like clearing out a small animal nest under the hood for better airflow. I didn't expect the care they took with all the parts they removed and gave back in case my son wanted to sell them. Customization is difficult and expensive but these guys truly care !!!"

"george, mark and stephanie all did a wonderful job taking care of my car. i was t boned 5 months ago and even with how busy they were at burnside collision, they still worked hard on my car and gave me compassionate and professional service. my car was in the shop for a bit but i know they were working as fast as able given that so many parts are on back order these days, the girl who hit me's insurance (allstate) was challenging to work with and they have a full shop right now. even when i came to pick up my car, they went above and beyond, doing things not even on the contract request like patching my tire and taking off a bumper sticker i didn't like. also the inside was cleaned and detailed a quite a bit more than they needed to, which was a nice treat. take your car to them, but know, like many shops these days it'll be a wait, but please be courteous and nice to them because they are all hard workers and caring people."