Classic Collision
5103 Southeast Powell Boulevard, Portland, Oregon, United States
About the Classic Collision
Classic Collision is a trusted car repair institution located at 5103 Southeast Powell Boulevard in Portland, Oregon. With a team of skilled technicians and state-of-the-art equipment, we are dedicated to providing top-notch collision repair services for all makes and models of vehicles. Whether you've been in a fender bender or need major body work done, our experienced staff will ensure your car is restored to its pre-accident condition. Customer satisfaction is our top priority, and we strive to deliver high-quality repairs in a timely manner. Visit Classic Collision for all your auto body repair needs.
Photos of Classic Collision
5103 SE Powell Blvd, Portland, OR 97206, United States
Opening hours of Classic Collision
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Classic Collision
"Customer service was very “Oregon nice” when an issue arose I saw the true colors of the main person and her lack of actual customer service skills. This interaction was before I found out they had neglected to do a big part of the work. I had to return and have the rest of the job done, and all the hassle that goes with that. There was little recognition of the mistake. Although it was ultimately fixed, there was no sense of trying to make up for their mistake. I don’t recommend this shop. Both times the car was not returned entirely clean."
"Had a great experience with them, they worked with the insurance company and BMW to get all the parts despite the ice storm and weather issues. Kept me updated on progress, and car was returned like new, with a section that takes a lot of work to repair. Great job, happy with the service."
"Great team at this shop. They estimated 3 weeks until the finish of the repair, but got it done in 9 days. Great communication along the way."
"Do not bring your car here to get repaired! They are manipulative and dishonest. They will tell you whatever you want to hear just to get your car in the door. I brought my car in for a repair, and from the very beginning, I told them I needed it done by a certain date or to reschedule if that was not possible. Eric assured me he would have it done. I got updates along the way with an estimated completion date passed when I needed it. Every time, I repeated I needed it done earlier or to reschedule, and every time Eric said he would get it done and keep me posted. The day came when I needed it, and he said it wasn’t ready and that I could not pick it up. I referenced all the communication we had from Day 1, and he said “It doesn’t matter what you said, it isn’t done.” I use the car for work as a crucial part of my family’s income, and his deceit ended up costing me $250 because it wasn’t ready for my customer. The day came when it was finally done, and I was out of town and would pick it up as soon as I was back. He threatened to charge me a daily storage fee if I didn’t come get it that day! I was out of town, and he was unwilling to work with me! To make it even worse, Eric told me it was just sitting for a week waiting for parts. I could have been using my car during that time to earn income! I will never bring a car here to be repaired, and I will do whatever I can to dissuade others as well."
"I requested an estimate online and received a response the same day. The estimate was accurate and it took only a day to fix a side mirror. Nick and Chulki provided excellent customer service and kept me informed every step of the way. They also washed and vacuumed my car. Very happy with the with work done"
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