A&W Restaurant 77522 Oregon 207, Hermiston, OR 97838

"After sing ads for the new cut Valley sandwich. I thought I would give it a try, The person who took my order seemed to really not want to be there. No smile very little interaction. I took the sandwich and fries to my truck To eat the fries were cold and the sandwich was horrific. I'm not sure how to describe it, but practically inadequate. The fish seemed to not be cooked all the way through and the bun was soggy. I have eaten here before and gotten a Burger that was fine. But the fries always seemed to be an issue. Probably won't be here again even though I come through about once a week."

"Javier at A&W is truly exceptional! His commitment to providing outstanding customer service is evident in every interaction. With a warm smile and a genuine eagerness to assist, Javier creates a welcoming atmosphere that enhances the overall dining experience. His attention to detail and dedication to customer satisfaction make him a standout member of the A&W team. Javier's positive attitude and excellent service undoubtedly contribute to making A&W a fantastic place to enjoy delicious food with top-notch service."

"The service here is very subpar and the food is priced way above what’s standard for A&W. My freeze was ok. It’s the service, or the lack thereof, that gets one star. First it’s pay at the kiosk. The women will not help you if you go up to the counter. Mind you, all I ordered was a freeze. After ordering, I stood watching 4 women in the kitchen, one actively making food for a drive through customer, the other three just standing around. After ten minutes one of the women who was standing around looks at me waiting, rolls her eyes and starts on my freeze. When I go to hand her the number that they have for the self serve kiosk, she states “you need to put that back there.” So I left it on a table. You want to give attitude, you can get out from behind that counter, chatting and doing absolutely nothing and come get it. Verdict: over priced food and horrible employees except the one who was actually making food. She didn’t talk to the others for the most part. Probably because she was working like she was getting paid to do unlike the other lazy stragglers in the kitchen."

"The best fries! Delicious burgers Friendly staff. Not to bad on the wait time. Decided to take a picture before finishing them all ."

"The Root Beer shake and onion rings were a good snack on our way down the freeway. The place could've been more tidy, but it was just before closing so maybe they were waiting. A smile (even a fake one for customer service) from the cashier should always be standard."