Northwest Light Truck Service, inc

"Rob is incredibly knowledgeable on diesel trucks. He is both polite and professional. I had so many questions about my Powerstroke and he took the time to help me get answers and to understand so much about this great engine. I would absolutely recommend his shop for any and all services! He is the best! Thank you Rob!"

"Brought in my 250 for a new oil cooler and had Rob fix anything else that needed to be fixed he went over and beyond my expectations very thorough.I will use him from now on."

"Fleet Service Northwest installed a Bullet Proof system on my truck back on 2007. He did excellent work and reasonable prices. Just scheduled some minor repair work with him on a saturday. I showed, his work was locked up. Gave a call, left a message and contact info. Never received a call back on his next work day. Demoted to two stars. (June 2021)."

"Rob is a great guy and very knowledgeable. He is honest and isn't afraid to say it how it is. Rob is a one man show so every thing that is done to your truck is done by someone with decades of experience and ASE certification. I recommend everyone with a diesel to go to Rob. I've learned the hard way they you can't trust most shops so he's even done repairs on our gassers."

"Stay away from this shop! Had Rob do over $6,000 worth of upgrades and maintenance work on my 6.0 diesel. 2,600 miles after he did the work my truck developed such a rapid oil leak the truck couldn't be driven. Rob asked me to take it to a local shop and we had driven hours to have the work done by Rob. The local shop found a LOT of shoddy work, all backed up with photo's. The oil filter housing had a broken off bolt, there were missing bolts, the filter cap was cross threaded and the o-ring had finally failed, newly replaced gaskets were leaking already, and everything was covered with silicone. The oil cooler screen was torn and covered with silicone and other debris. There was an alarming amount of metal shavings in the filter area. Rob said he would reimburse us for the repairs, which came to over $2,500. He promised to mail a check, and never did. Then he kept saying it was coming, but it never did. This all occurred long periods where he would just ignore all forms of messages. He got made and told me he "got to decide when to pay the bills" with no remorse for the fact that I had been without my truck for over two weeks while the work to fix his shoddy work was done, and my truck had leaked oil all over my driveway and in my garage. I had tried to be kind and didn't rent a truck for the time I was without my truck due to his mistakes. Everything has been carefully documented, including his numerous emails saying he was sending or had sent a check. We have now been forced to hire an attorney. Mistakes happen, but Rob obviously doesn't care about standing behind his work and doing the right thing. Do yourself a favor and stay away from this shop."