The Stove Doctor Main Street, Springfield, OR 97477

"Good experience with chimney and woodstove inspection on new-to-me house. Good communication about scheduling and pricing, no upcharging."

"Really disappointed. They worked on stove & talked a good story. After waiting months for a new ignitor due to supply chain issues, the ignitor failed within a few months. They promised to replace once they had a new one. This was last spring. It's now December, haven't heard word one, haven't had a call returned & my stove doesn't light. Buyer beware!"

"Poor communication, wouldn't stand up and respond to workmanship that failed same day. Couldn't get owner to return and repair properly. Technician talked about personal drug use,and disconnected safety feature, wouldn't refund charges"

"Amazing service and great communication! They were able to get me on schedule faster than I anticipated to have my gas fireplace serviced. I received a reminder call the day before, a call the morning of with a more specific time window and the office manager was very friendly on top of the great communication! Jim arrived on time, was super friendly, knowledgeable and respectful. He answered every question and was very upfront with me about what was (and wasn't) needed to service my fireplace. Very reasonably priced and the service was wonderful! I highly recommend The Stove Doctor!!"

"Several good folks were involved in helping me fix my 26 year old Glo-King pellet stove. The Stove Doctor was the one with last piece I needed. My pellet stove had not run for at least 3 years. I'd paid several companies for bad diagnoses on it. I almost had it removed but finally found the compartment where the others had failed to clean out the ash. However the convection (room) fan was also making a racket until it hit high. I brought the fan motor and housing to the Stove Doctor who installed the new one and it now runs like new. He also gave me some tips on where else the ash might have collected that could hinder the air flow- and he was right. Of course he should know- he used to build Glo-King stoves. I can't give him enough stars."