Batteries Plus 3001 Northwest Stewart Parkway, Roseburg, OR 97471

"Saved $250 compared to Toyota on a FOB for my 2015 4 Runner. FOB was available here, Programed and Valet key cut! Awesome job from these guys! Total was $62 out the door bought the FOB on Amazon for $40 make sure the codes match your old one there on the inside..."

"Dylan and his team have been AMAZING! When a discontinued 12V battery and connection were both unavailable, they were knowledgeable enough to help me get the components needed to create an AMAZING solution! Extremely good problem solvers and resourceful beyond previous locations I’ve visited. They are TOP notch. Thanks BPB TEAM!"

"I brought in my phone (Samsung Note 20 Ultra) in for a screen glass replacement. I had to pre-pay for them to order the new glass before they would order it. I was disappointed to learn that the $270 that I had been quoted was actually $350, because the quote was for a different model of phone. After paying, I brought the phone in for repair, and came back about 90 minutes later. I was told that they were having problems with the screws to remove the back of the phone, and that they needed about another hour before the job would be done. I returned an hour later, only to hear that the "screws were stripped" and they could not repair the screen. I told them that the phone had never been repaired before, and that I'm sure the screws were not damaged from when the phone was new from Samsung. The end result was that my phone was now not repairable, and I had to order a replacement phone. I was offered a refund for the screen that they had ordered, and a "sorry" for the trouble. Please reconsider bringing your phone screen in for repair, and be prepared to have to replace your phone. BTW - This business is no longer authorized to do warranty work for Samsung products. Use at your own risk. UPDATE- I went in to the store and spoke with the manager, as recommend. He was professional and courteous. However, all he had to offer was that he was sorry for the experience. The "owner" had not spoken with him regarding the incident. Even though the response to the review was appreciated, it did just seem like a standard response, with no actual concern. My recommendation is to just avoid this business."

"The guys at batteries plus bulbs are knowledgeable and know what they are doing. I had it battery replaced on my phone. They got it done sooner than expected. I am so glad that I took my phone in there to have it replaced. I have had no problems with the phone since then. I wouldn’t take my phone anywhere else to have it done in the future. They are always welcoming you to the store and you thank you too which I appreciate greatly. I have also had battery watches replaced at this place and when you get the lifetime battery, they really do mean lifetime you to stick your watching and get you next battery and it doesn’t cost you anything."

"I just had the absolute worst experience with this business. When I brought my fully functional iPhone 6 in to get the cracked screen repaired, the screen was just cracked across one corner, a small crack. 1. When I initially brought my phone in, they insisted that I should just give over my password with myriad in private information in my phone. They insisted that they do this all the time for law-enforcement, and “everyone else, and no one has a problem with it” And that lots of people share their passwords with them without issue. And they had no policies in place to protect people‘s privacy, whatsoever. Considering how much information is in my phone, private info...personal details, enough to ruin me financially especially, I insisted on resetting my phone to factory settings before turning it in, since it was backed up. They seemed offended at this but obviously it was completely my choice, so that is what I chose to do. A few days later I went and picked the phone up, and I was disappointed to see how the new glass fit on the phone. The guy at the counter told me it was “because your phone is bent, that this is like that” They had told me that the glass replacement would be just like if Apple did it for me. It wasn’t. See the photos. I had planned to send this phone back to Apple to replace the battery. At this moment I am a little nervous that Apple will refuse it, based on the poor job done on the display. Today I came back in and I was nice (honestly very nice at the beginning), but I explained how I was disappointed in the way the screen turned out, and also that I was nervous about sending it back to Apple. The guy at the front desk was very nice, However he went to his manager who came out and was rude from the very start. I hadn’t been rude to him (at all), and insisted that I was nitpicking after I had asked if I could maybe have a discount on replacing the battery (they charge $100!), so they actually could’ve made a few bucks off of me, but instead he refused any business from me, was extremely rude to me in front of other customers, and then as I left the building he told his front desk guy “and that’s how you deal with that” I feel a little bad because a mom with a child had to hear me yell a profanity as I left. I’m livid, and I will never use them again."