The Human Bean

"Irrelevant but I have been to the human bean on Chad drive since they first opened and any people that were hired there I’ve never had a problem with. And the manager is wonderful. Same with the other human bean on west 11 have nice baristas. I’ve only been here a few times bc I noticed they were ALWAYS dead. Which was weird. Anyways earlier today around 2:20-40pm there was two girls working there and who I felt an entitled and kind of passive aggressive vibe from.. now the situation was they didn’t tell me they hand blended it and didn’t use the machine which is fine I later found out they clean the machine around 3 which is why my granita was more watery than how it usually comes. But when I came again the other girl came and not the same girl that gave it to me for some reason when I wasn’t whatsoever rude to her? But the other one was entitled and said they couldn’t give me a refund? Seemed short and that’s when I started becoming upset bc the one time I’ve only had a problem with human bean?.. so I was confused why they couldn’t change the drink or refund and asked when the manger would be there and she answered “oh her name is maddy” when I asked when they would be there not the name. She never told me so they she gave me a card that’s limited only I guess I didn’t have to pay the 20 something dollar gift card but could use it as a free drink which is fine but if I come again how would they know?? If I even would.. I suppose I can’t go to a different one with that one card maybe? I even told her I swear I didn’t mean to sound complaining but when they are so tight and entitled it’s so weird. My first worst experience."

"Great coffee in a convenient location. Best vegan options around. I love the iced macadamia nut milk, vanilla almond latte! The baristas are the best too!"

"If you want to feel pressured and be made uncomfortable to give tip while being charged 6$ for a drink, this is a good coffee shop. I go out to get a coffee and enjoy my day, and i get asked if I want to leave tip. Nobody has the right to pressure and make costumers uncomfortable. If I want to leave tip, i will do it. You don’t have to ask and pressure costumers on the spot. Go somewhere else people."

"Just went here tonight. The Barista was so friendly and competent. They were thorough, and got the order correct. I would definitely return again. There also wasn't a line, so I liked that I could take my time deciding about what I wanted without worrying about people behind me! P.S. They tried to make my Green Tea Smoothie as Dairy free as possible, so much thanks :)"