Starbucks 4575 West 11th Avenue, Eugene, OR 97402

"Just came in to target for a Starbucks drink and it says open online but it’s dark and not even open"

"Young little girl is the manager extremely rude and obnoxious thinks that she can boss customers around. I asked after waiting in line for five minutes. If she would help me please she turned around with a smirk and said that she’ll help you when she’s ready. meaning the other girl. I told her OK thank you, the other girl helped me and when doing so the manager turned to the other girl that was just standing on the wall said something to her. The girl looked at me and I knew that they were talking bad about me so I confronted her and asked her if she had something to say , she said, do you have something to say with an attitude, and I told her that I think that she has a bad attitude for no reason and return her reply was she doesn’t think she has an attitude at all. She thinks I have an attitude so right then and there I told her that I wanna speak to her manager. She said that I couldn’t because a manager was on vacation I was OK can I speak to the manager of the store? She said that she was the manager and that she wouldn’t help me at all so I asked her for the number to the corporate and she wouldn’t give that to me. I asked her for my receipt she wouldn’t give that to me. I asked her for her name so that I could talk to the corporation and let them know who I’m talking about and she wouldn’t give that to me. Call the security guard over Acting like I was being hostile which I thought was very funny but the security guard didn’t wanna do anything either. It’s like they were just little kid friends, so he kind of laughed it off. I didn’t really care. I hope that he gets to upper management. I already called the corporate . I hope this gets resolved. I feel like she’s a little racist."

"Apparently you’re the jerk if they get your order wrong and you say so. Spent 15 minutes waiting for them to remake it while giving me dirty looks. Most unprofessional customer service. Avoid at all costs."