Starbucks 3110 West 11th Avenue, Eugene, OR 97402

"Great coffee great service. Fast and efficient. Get a pup cup for your pet - it’s free!!!"

"I love this Starbucks, normally, but it’s hard to keep going back when you get such poor service. Manager needs to have a meeting with their staff. Your tone of voice and shoving a drink at someone without a hello or goodbye is something you don’t typically get at a Starbucks. I get we all have bad days, but realize that you work in an atmosphere where decent customer service is required."

"I have given this location a few tries over the past couple weeks. I need to stop going. Kara basically slams the drive up window in my face every single time and will cut me off or simply just not say anything at all. It’s obvious I’m a huge inconvenience to her. God forbid I order a coffee.I am beyond polite and chipper. I know what it’s like to work in the service industry. I know there are incredibly rude people she has to deal with. However, I’m not one of them. She either needs to move on or get switched to a different shift. Don’t order an iced drink, it’s clear that they are all in such a rush that they never rinse the shaker out fully. Your iced tea will taste coffee and your iced shaken espresso will taste fruity iced tea. Waste of time and money stopping at this location."

"After a recent disappointing purchase, I've decided to use what remains on my Starbucks app and then no longer go there for drinks. MAYBE an occasional danish, though. I decided last-minute to buy a coffee before work. After getting to my destination, I removed the lid to cool off the coffee a bit. The cup was only a little over half full. Prices went up, and coffee levels got less at Starbucks?! I'm going where I get my money's worth."

"Went and no employees were working! Really disappointing will not come to this location again! I will drive 20 mins out of my way next time! Beware if you go that the employees won’t be there to make your drink! Talked to another Starbucks said they have been planning on not showing up today for a week and yet they didn’t turn off their mobile order feature so I spent all morning trying to get a hold of customer service to get my points and money back! Don’t waste your time here go to another Starbucks! Or better yet go to Dutch Brother!"