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Six Robblees' Inc
275 North Seneca Road, Eugene, Oregon, United States
About the Six Robblees' Inc
Six Robblees' Inc is a premier car repair and store located at 275 North Seneca Road in Eugene, Oregon. With a long-standing reputation for excellence and customer satisfaction, Six Robblees' Inc offers a wide range of services for all your automotive needs. From routine maintenance to major repairs, our team of experienced technicians is dedicated to providing top-notch service at competitive prices. Visit us today and experience the difference at Six Robblees' Inc.
Photos of Six Robblees' Inc
275 N Seneca Rd, Eugene, OR 97402, United States
Opening hours of Six Robblees' Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Six Robblees' Inc
"Called to order 2 fenders, great customer service over the phone and great customer service when picked up. Thank you and so many trailer parts to come back and check out."
"My experience at this business today was negative. I do not recommend this business to anyone. I looked over the other reviews posted here before I posted my own. I saw some good ones and bad ones. I think it's noteworthy that the negative reviews mirrored my own and have an obvious theme. The problem here goes beyond poor customer service. My friend and I came to this business to make a simple purchase. The employee who assisted us was rude and disrespectful. The tone they used was one of impatience and irritation. They tried to make you feel like your presence was an inconvenience to them, and the stupidity of your questions was a waste of their time. An example of poor customer service is not greeting your customers (which they failed to do as well). At this business, we were treated with intentional and obvious disrespect. I dont allow anyone to treat me this way, and I especially will not take it as a customer from an employee."
"I brought in a crown nut for my trailer axle to be replaced. The counter person measured the nut and told me she’d call me when they came in on Wednesday. Friday rolled around, and no call so Far, so I called them. They were in, just no call. I paid for my purchase and went home to install, only to learn they ordered/sold me the wrong size (though they measured mine before ordering). A fail at every level!"
"I just called for a quote on winter chains/cables for my car after being recommended to you by another tire shop. I am friendly and courteous on the phone and always try to be cheerful because I have worked in customer service and i know how it feels. The woman on the phone sounded annoyed from the moment she answered. I told her i was looking for a price on chains or cables for my car and wasn’t sure what exactly what i needed (i have never bought them before.) She made me feel like it was a dumb request when she asked “well, do you want chains or cables?”instead of asking a bit more to clarify what I may need after it was clear that was why I was calling. I had my tire size ready as soon as she asked, and she didn’t even ask what model of car i had. She gave me the price quote and when I said “thank you very much for your help”, she said “OK”, in a rude tone and hung up. This is my first experience with your business and I felt like I was a total inconvenience just for calling with a simple question. Even though the price is lower here by over $30 for the set, I am still going to Les Schwab because they are always super patient, friendly, and helpful, and took the time to proactively ask me my car model and discuss the options with me to ensure I was getting the right thing for what I plan to use them for."
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