7 Pines Plumbing

"Avoid this company at all costs. We hired 7 pines plumbing for a restaurant build out. I spoke with Derek the owner and gave us a fair quote. They were there to do the under slab plumbing and to install a grease interceptor. The owner decided to go with a bigger grease interceptor and Derek the owner said yeah no problem. The commenced work on October 17th. First sign of trouble was when the pipes that were supposed to go in the interior walls were not aligned and the plumbing were the toilets were supposed to go were at the wrong measurement. We called for inspection and failed miserably. None of the pipes had the 1/4 inch slope and there quite a few things that were not up to code. We called Derek back to fix these issues he whined and complained but came back to fix the issue so we thought. Called for inspection again and again failed. The inspector started to question his experience level as a commercial plumber. For a third we called Derek to com fix the work it took him awhile but he showed up and said he fixed the problem called for inspection the next day and failed yet again. Now the grease interceptor was above ground about four inches. At this point we were fed up and called Derek multiple times to come fix the issue he would ignore our calls and we would call the office and the front desk lady Jena was just as bad. By this time Derek had 14,000 dollars of our money would make excuses that it’s the architect fault now he has completely ghosted us and we had to get a new plumber and right away told us that the grease interceptor was not gonna work. So we swapped it out and within 4 hours the new plumbers finished and called for inspection and passed the first time. We were at another job doing carpentry work and bumped into Derek at that job as well and we confronted him and of course excuse after excuse and come to find out he failed 5 times on that project as well the city was fed up that they were ready to fire him. Please do not hire this guys he’s a crook and will steal your money."

"We had a burst pipe in our garage and the team responded within 30 min. They were able to fit us in same day! Derick was great and even identified a second break in our pipes and fixed it all in a timely manner. They helped us out immensely during the storm and allowed us to stay home with running water."

"A pipe burst during this storm after the blackout. Several neighbors had the same situation. Most places said they couldn’t make it out for 3 days! Not only did 7 pines come out and fix the neighbors but also got ours in working way later than what would be expected. Friendly service, reasonably priced and quality work. Absolutely recommend."

"7 Pines Plumbing exceeded my expectations! Their team was punctual, professional, and efficiently resolved my plumbing issues. The service was not only quick but also thorough, demonstrating a high level of expertise. The pricing was fair, and the staff was friendly and informative. I highly recommend 7 Pines Plumbing for their outstanding service and reliable solutions. A top-notch experience from start to finish!"

"Derick and his team were amazing! So fun and friendly to work with and they got the job done quickly. Their scheduler is super nice and reaches out in a timely manner. Derick is very knowledgable. Not only that, but he needed to rent an excavator for our job AND he taught me how to use it! AND he began helping to pull and remove all the concrete we needed to get rid of. I mean, how many people can say that about their plumber?"