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Caliber Collision
3232 Northeast Highway 101, Lincoln City, Oregon, United States
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About the Caliber Collision
Caliber Collision in Lincoln City, Oregon is a top-rated car repair institution located at 3232 Northeast Highway 101. Our skilled technicians specialize in restoring vehicles to their pre-accident condition, using state-of-the-art equipment and techniques. From minor dents and scratches to major collision repair, we provide high-quality service and exceptional customer care. Trust Caliber Collision to get your vehicle back on the road looking and performing its best.
Photos of Caliber Collision
3232 NE Hwy 101, Lincoln City, OR 97367, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Caliber Collision
"I was referred to this shop after their partner shop in Newport rejected my request to repair my vehicle. Newport said they had too much work and while I was initially displeased to have to make the drive from Newport to Lincoln City, I was grateful in the end because the repair was excellent as was their customer service. I won't bore you with all of the details of my encounter. There were a couple of issues with parts being backordered due to a UAW strike and other supply line hiccups, but Zeb and his crew made sure to communicate those to me. I never once felt like my concerns were ignored and when the parts arrived, they had me come up to Lincoln City and addressed the issues immediately. In the end, I was extremely satisfied with my experience and the repair work I received at their shop. Not only would I recommend them to people, but I also already have. A friend of mine was recently in a minor accident, and he asked me which shop he should choose. I recommended that he make the drive up to Lincoln City and that his repairs would be in good hands. I will say that a little compassion and understanding of their side of the business will go a long way for you. It wasn't their fault that parts can be difficult to come by or may be backordered or the IAW may go on strike while you're standing in their office. That last part actually happened to me. Life happens. I care more about the solution to the issue rather than wasting time bemoaning the fact that it happened in the first place. Zeb went above and beyond to make sure I was completely happy with my repairs and that means a lot to me. He is an excellent manager, and I was left with the distinct impression that his staff wanted to do the best job possible on my vehicle. Well done and, God forbid, should I need another repair in the future, I'll be happy to make the drive. Thank you again, I truly appreciate the job you all did on my truck."
"Like many small businesses, I feel that maybe Caliber needs more staff but they are great for a body shop at the coast. The front desk lady has an attitude and needs coaching, WAY too much attitude for a front desk person but the manager is solid. Location could use coaching in better customer communication and not relying on their text system. Need to have a more detail oriented forward thinking scheduler. Did a good job on the car. The wrench turners are solid. Office needs more help and some more detail oriented customer forward staff."
"Absolutely amazing place to deal with. I am older disabled my anxiety level was over the top after it happened and going to get quotes. They were reassuring and receptionist walked me thru steps I needed to take. They were very timely on the repairs. I was pleasantly surprised to see a clean car. Thank you."
"Everyone at Caliber were personable & capable. My Armada is back to beautiful! Thank you ❤️"
"Our car was hit by a deer, so huge dents in both driver’s side doors, and the side mirror was destroyed. Caliber set everything up with the rental car agency and our insurance - we literally didn’t have to do a thing! - and sourced the parts immediately. The work to be done was explained to us in a very clear and complete manner. Timely updates were given while the work was in process, and it was ready early. The car is beautiful - just perfect. And they detailed it, so the inside is beautiful, too, which given the usual state of our car is really saying something. Staff are very professional but also very pleasant."
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