Costco Tire Center 25900 Southwest Heather PIace, Wilsonville, OR 97070

"My family had a flat on I-5 I drove it on the flat all the way to Costco hoping for service instead I was Disrespected and disregarded if we could give this business a 0 stars it would have it, the tire center would not help me change 1 flat tire near closing time, (happily sold me a tire they couldn’t install tonight) we are on a trip and it was 8:00-8:30 I was even offered a hefty tip if they would stay a couple minutes after closing to help us, NOPE. It would have been quick now i have to hire another company to install the tire right outside the tire center while the employees of the tire center watch out the window!"

"Extremely displeased with the service level here. 1/2 the time the team is good, and the other 1/2 the time they are completely disinterested. This week, we had a nail in the tire and my wife came by when they opened, asked for an emergency service (fully under our warranty - the tires are 3 months old), and they indicated it could get done quickly. 3+ hours later she was still waiting around Costco for them to get to the job. Just be honest - if you're busy, that's fine, send us on our way. The tire prices are pretty good, but the service at this and other Costco Tires Centers are no longer are worth the "free" services that supposedly come with the tires."

"Poor customer service, complete waste of time. We wanted our winter tires put on a vehicle we recently purchased. My husband dropped off the vehicle and shopped the store with our toddler while he waited. THREE HOURS later, tire center called and said they could not switch the tires for us because they were not purchased at Costco. We don't know where the tires were purchased because both our sets came with the new used vehicle but we always buy our tires from Costco. Correction, we used to buy our tires from Costco. P.S. we also called in advance to try to schedule a tire appointment. Not once were we told the tires needed to be purchased from Costco."

"Just visited and I believe Matthew/Matt helped me out. Went to discount tire received a quote of about $1200 with warranty. I then asked if they were more affordable than Costco so discount tire “price matched” me online with Costco before I even got a quote from them. Long story short I walked over to Costco and received a quote for 4 new tires and now saving about $300!"

"We called very late, they still agreed to change our tires, we really appreciated it because our tire has just gotten a hole and we were going on a long trip the next day. They saved us a lot of trouble. Especially outstanding service from René (spelling?)"