Lafayette Auto Body & RV Repair

"I was more than happy with Steve and the staff at Lafayette Rv. Bent an axle on my travel-trailer mid-trip, they fit me in and took care of everything in very short order, including finding a place to make an axle when it was going to be two weeks to get one shipped. Great to have such professional and competent people handling what could have been a much more stressful and long-term experience. Thank you guys so much, really appreciate it."

"Recently had the windshield replaced on my RV. The experience was the best it could be. Once I contacted them and provided the information needed, they quickly got me the quote. They worked with the insurance company, got the glass ordered and as soon as they had the glass they got me scheduled in. Dropped the RV off on a Wednesday morning and had it back Thursday afternoon. Great people and great service."

"First I'd like to let John Adkinson know my experience was similar. So after almost 4 months and told a lie Everytime I called. I had convertible top that needed replaced. Told about a month be they could start. Now they would even cover my car to pervent more damaged. My common sense say that crazy so I covered my car... Now I'm 61 years old. The story gets even better. Joke joke receive the worst customer service ever. My phone battery is about to die. To be continued ...DON'T mess my next review will provide enough evidence how shady this company is. My car was there 4 months no work done and informed my insurance company what was happening and my insurance...Allstate Insurance..... Allsate insurance with no hesitation in having my car removed from Layayette Auto Body the NEXT day to a different shop. This story needs to be told to help others Don"t have to go thru the extreme stress for months as I was preparing .... Myself for major surgery and promised my car would be finish in the time frame. I'm sure Don will remember me. Told him I would be doing a review. I surely hope the owner realize Don action going to cost his business $$ for what happened to my car. WORST.... Word of mouth and Reviews like Mr Adkinson and myself Melonie Carrick will makes others really want to to think twice about using there services.... My cell is about to die... But I will complete the rest of this review.... Just for you Don... I don't lie."

"Steve the owner lied to me throughout the entire process. I was told it would be 6-8 weeks. Nope, 4 months with me having to call and check all of the time. Steve could care less about his customers or his reputation. He’s incredibly dishonest with everything he says. Steve, stay in Lake Havasu and jet someone who cares take over. I was told by several employees that my vehicle was getting shoved to the back of the line. This was the worst experience I’ve ever had dealing with any company."

"I will never take anything of mine there again. I took my trailer in to get fixed because I had a flat tire on one of my camping trips and the tire blew screwing up my skirting. So I took my trailer in for Lafayette auto body shop to work on it. Once I dropped it off I have them keys to the trailer. I told them when I would need the trailer back. This was the first thing that I was upset with. They were not ready to give back my trailer on time. Once I picked up my trailer and got it home, I entered my trailer to find that someone stole two Tv's, an iPad mini, a TV mount, and a battery for a CPAP machine. When I called them they did not want to take any responsibility in what happened. My wife notice that the trailer had a new dent just in front of the area that got fixed. I then noticed it as well. I just want to say that the door had no visible signs of being tampered with. Truly disappointed. I know that Steve wants to say that I picked up my trailer early but his employee never did write down that I told him when I needed this trailer done which was two days late. I told him Sept. 2 is when I needed it done. Also We did a walk around and never did we go inside. I am truly disappointed in how Steve is handling this. Trying to put all the blame on me. I will admit that I did not notice the small dent that was on the skirting until my wife pointed it out. It is weird that Steve has made it where we are unable to respond to his response and has locked us out. I only wanted my deductible that I had to pay for the theft. I am satisfied with the work that was done on my trailer. I got a call from the owner Steve and we told me that he was going to look into this by talking to his employees. Once he did this Steve called me back and told me that he would pay my deductible back to me. This tells me that he is wanting to take responsibility for his employees. I have changed my rating to a three, I hope one day he will put a fence around so others peoples property stays safe."